Relationship Manager
Department:
Commercial & Partnerships Employment Type:
Full Time Location:
Cardiff
Description
In 2002, we became the first insurance comparison site. Our purpose? To make the process of sorting your insurance, utilities, or personal finances as easy as possible. We’re part of RVU, a group of online brands that include Uswitch, Tempcover, and money.co.uk. As a group, we use our shared knowledge to empower people and help them make decisions confidently across a range of household services. Confused.com is at the cutting edge of the FinTech industry, so we’re always looking for extraordinary talent. If you love what you do, get in touch today! About the role: We’re looking for a Relationship Manager who will be responsible for the management of team members and relationships with some of our household name motor and home insurance partners (including Aviva, Churchill, More Than, Admiral, Swinton, LV, Tesco, and Axa). The successful candidate will be passionate about building meaningful and productive relationships, with a strong appreciation of the needs of a customer, emphasizing how our partners can add value to our proposition and help secure excellent customer service. Experience: Essential Criteria: Strong relationship management background Commercially astute Strong understanding of the importance of analytics and how to interpret it Demonstrable experience of working with and influencing senior stakeholders Good knowledge of the insurance market, including home/van insurance
What you'll be doing
Delivering commercial strategy and supporting the business in obtaining better commercial terms and cheaper prices for Confused.com customers. Understanding market trading conditions and developments in the industry (Regulatory and otherwise) Maximising existing revenue streams and opening new sources of income. Negotiation of commercial terms including acquisition costs, acceptable conversion metrics, and special offers/exclusive arrangements Identifying business development opportunities by building relationships with external partner organisations Meeting with partners to collaborate and deliver business objectives Reviewing data with an ability to articulate findings and use it to inform decision-making and to challenge partners in respect of poor performance Agreement and maintenance of contractual terms. Negotiations can often be complex and may involve both internal and external legal representatives
What we're looking for
Essential Criteria: Strong relationship management background Commercially astute Strong understanding of the importance of analytics and how to interpret it Demonstrable experience of working with and influencing senior stakeholders Good knowledge of the insurance market, including home/van insurance
Benefits
We want to give you a great work environment, support your growth both personally and professionally, and provide benefits that make your time at RVU even more enjoyable. Here are some of the benefits you can look forward to: 10% discretionary yearly bonus and yearly pay reviews (based on RVU and personal performance) A hybrid working approach with 2 in-office days per week and up to 22 working days per year to “work from anywhere” Employer matching pension contributions up to 7.5% A one-off £300 “Work from Home” budget to help contribute towards a great work environment at home Excellent maternity, paternity, shared parental, and adoption leave policy, for those key moments in your life 25 days holiday (increasing to 30 days) + 2 days “My Time” per year Private medical cover, critical illness cover, dental plans, and employee assistance programme Free gym access Employee discounts programme A healthy learning and training budget to support your development
#J-18808-Ljbffr
Department:
Commercial & Partnerships Employment Type:
Full Time Location:
Cardiff
Description
In 2002, we became the first insurance comparison site. Our purpose? To make the process of sorting your insurance, utilities, or personal finances as easy as possible. We’re part of RVU, a group of online brands that include Uswitch, Tempcover, and money.co.uk. As a group, we use our shared knowledge to empower people and help them make decisions confidently across a range of household services. Confused.com is at the cutting edge of the FinTech industry, so we’re always looking for extraordinary talent. If you love what you do, get in touch today! About the role: We’re looking for a Relationship Manager who will be responsible for the management of team members and relationships with some of our household name motor and home insurance partners (including Aviva, Churchill, More Than, Admiral, Swinton, LV, Tesco, and Axa). The successful candidate will be passionate about building meaningful and productive relationships, with a strong appreciation of the needs of a customer, emphasizing how our partners can add value to our proposition and help secure excellent customer service. Experience: Essential Criteria: Strong relationship management background Commercially astute Strong understanding of the importance of analytics and how to interpret it Demonstrable experience of working with and influencing senior stakeholders Good knowledge of the insurance market, including home/van insurance
What you'll be doing
Delivering commercial strategy and supporting the business in obtaining better commercial terms and cheaper prices for Confused.com customers. Understanding market trading conditions and developments in the industry (Regulatory and otherwise) Maximising existing revenue streams and opening new sources of income. Negotiation of commercial terms including acquisition costs, acceptable conversion metrics, and special offers/exclusive arrangements Identifying business development opportunities by building relationships with external partner organisations Meeting with partners to collaborate and deliver business objectives Reviewing data with an ability to articulate findings and use it to inform decision-making and to challenge partners in respect of poor performance Agreement and maintenance of contractual terms. Negotiations can often be complex and may involve both internal and external legal representatives
What we're looking for
Essential Criteria: Strong relationship management background Commercially astute Strong understanding of the importance of analytics and how to interpret it Demonstrable experience of working with and influencing senior stakeholders Good knowledge of the insurance market, including home/van insurance
Benefits
We want to give you a great work environment, support your growth both personally and professionally, and provide benefits that make your time at RVU even more enjoyable. Here are some of the benefits you can look forward to: 10% discretionary yearly bonus and yearly pay reviews (based on RVU and personal performance) A hybrid working approach with 2 in-office days per week and up to 22 working days per year to “work from anywhere” Employer matching pension contributions up to 7.5% A one-off £300 “Work from Home” budget to help contribute towards a great work environment at home Excellent maternity, paternity, shared parental, and adoption leave policy, for those key moments in your life 25 days holiday (increasing to 30 days) + 2 days “My Time” per year Private medical cover, critical illness cover, dental plans, and employee assistance programme Free gym access Employee discounts programme A healthy learning and training budget to support your development
#J-18808-Ljbffr
