Oversee the entire catering contract to ensure consistent, high-quality food and beverage services. Client Relationships:
Maintain a positive relationship with the client, communicating regularly to understand their needs and any changes. Team Leadership:
Manage, recruit, develop, and train team members, including handling sickness, conducting performance reviews, and providing necessary training. Budget Accountability:
Manage labour spend and food costs, working with your Area Manager to meet financial budgets proactively. Service Planning:
Ensure smooth planning of the contract and resources to deliver exceptional service to clients and customers. Compliance:
Ensure full compliance with company policies, procedures, and legislative/regulatory requirements (e.g., allergens, kcal, PPDS). Ideal Candidate: Experience:
Previous experience in contract catering in a healthcare environment or a similar role is preferred, but we offer training for those with transferrable skills. Kitchen Proficiency:
Experience working in a kitchen environment, adhering to recipes and menu plans. Leadership:
Proven ability to lead and manage teams, motivating them to achieve success. Client Management:
Experience in managing client relationships. Communication:
Excellent written and oral communication skills, with the ability to liaise at all levels. Results-Oriented:
Quality and process driven with a focus on delivering results. Compliance:
Knowledgeable about company policies and procedures, especially in line with client agreements. IT Skills:
Proficiency in MS Office and email. What We Offer: We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package, including but not limited to: Contributory pension scheme Career Growth: Access to our Career Pathways and MyLearning programmes Healthcare Benefits: Quick access for you and your immediate family to a Digital GP and wider healthcare benefits Travel Discounts: Exclusive discounts with TUI, Expedia, Booking.com, and many more Food Discounts: Save money on your food shop with discounts at Tesco, Sainsbury's, Morrisons, and many more Cinema Discounts: Up to 44% off cinema tickets to enjoy your favourite blockbusters Cash Rewards: Receive cash rewards every time you spend and use them on a wide range of brands Wellness: Free wellness, mindfulness, and exercise classes Shared Benefits: Share all discounts and offers with your friends and families
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