Job summary
The role of a Remedial Administrator is to assist the regional delivery team in their day-to-day activities, by managing & delivering all the regions remedial works. You will be working as part of a team of skilled Remedial Administrators and supported by your line manager to ensure you thrive within the role here at Trinity.
Principal responsibilities
Booking & coordination of service/works engineers to complete remedials with the local service & works teams.
Ensuring that any access equipment required to complete remedial is ordered.
Liaising with client to ensure that the engineer is booked in correctly at the customer premises.
Liaising with the national service team to ensure they are kept up to date with all national contract remedial works.
Ordering equipment & ensuring that engineers have the correct equipment to complete remedial.
Raising RTI’s correctly when remedials are successfully completed.
Completing RAMS for remedial jobs as required.
Ensuring that the regional service manager is kept up to date with any issues on remedial jobs.
Help establish and develop best work practises and procedures to help develop internal systems as well as own role.
Key skills
Understanding / Achievement of a high level of Customer Service.
Ability to prioritise workload across a team and adapt to a changing environment.
Ability to communicate fluently with customers, suppliers, and internal staff.
Ownership of business requirements.
Commercial awareness.
Benefits
23 days holiday, plus bank holidays.
Company pension scheme.
Life assurance.
Employee Welfare assistance programme.
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