Remedial Service Sales Lead

Summary of Role You will manage and report on the status of quotes, providing accurate information to account co-ordinators for customer reports. Working in collaboration with account co-ordinators to improve quality and timeliness of quote submissions. Working in collaboration with operational teams to increase engineer lead generation & quality of information. What you will be doing Producing quotations for remedial works, and issue to the Customer. Generating contract renewal proposals to retain existing Customers. Chasing outstanding remedial quotes and renewals to improve conversion rates. Revising and re-issuing any rejected quotes on customer portals. Liaising with subcontractors and suppliers, to ensure best value costings are achieved. Providing Customer support and responding to queries related to remedial quotations and contract renewals. Actioning all Customer queries and requests in a timely manner, escalating as required. Liaising efficiently with Customers, Service Engineers and the wider H&K Team. Developing and maintaining knowledge of all relevant IT systems. Ensuring adherence to all Company Policies & Procedures. Identifying and implementing process improvements to optimise conversions and margins. What we will need from you Proven sales experience in the fire engineering industry with a good understanding of fire engineering service contracts (essential). Experience of developing service quotations/bids (essential). Understanding of construction programs, building regulations, and fire industry standards and legislation (essential). Creative in approach with the ability to maintain and develop positive customer relationships (essential). Strong commercial awareness with demonstrable numerical skills (essential). Ideally will have performed a similar sales/estimating role within the fire protection industry (essential). Strong organisational skills with the ability to meet deadlines and changing priorities (essential). Can demonstrate exceptional attention to detail and efficiency (essential). Proven IT skills with experience of MS office packages (essential). Ability to work independently and autonomously as well as an effective team player in a close-knit and highly successful team (essential). Friendly and outgoing personality with the natural ability to engage with customers/clients representing Hall & Kay professionally and positively (essential). Experience in dealing with end users, insurers and Main Contractors (essential). What you can expect in return Competitive and negotiable salary depending on experience. 25 days holiday plus bank holidays and option to buy 5 days and sell 2 days. Contributory company pension scheme. Life Assurance. Company Funded Health Cash Plan. You will be eligible to join the sales incentive plan. 36.5 hours per week (Monday to Thursday 8:40, Friday 8:45 - 4:00pm). How to apply Please submit a tailored CV detailing your experience relevant to this role.

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