Location: Aberdeen | Salary: 14.38 | Posted: 17 Dec 2024 | Closes: 7 Jan 2025 | Reference: Job Req ID 2408 | Business Unit: Electronic Monitoring Services
Looking for a job that gives you the security of working for a big company but the satisfaction of doing something meaningful as a valued member of a small, supportive team? Why not join our Electronic Monitoring service?
This is an amazing opportunity to work as a Field Monitoring Installation Officer within the Criminal Justice sector.
Your role will involve the installation, investigation, and decommissioning of electronic monitoring equipment.
Shift Pattern
You will be required to work a set shift pattern due to the nature of our business, we must visit our clients during their curfew period. As a result, the role is primarily backshift 17:00-00:30 hrs Tuesday to Saturday. Salary and Benefits
We offer a competitive salary of £14.38 per hour or £26,243.57 based on a full-time 35 hours per week contract as well as a company pension scheme, life assurance, 5.6 weeks’ paid holiday and staff discounts including Perks at Work. Location
The role is remotely based in Peterhead and the surrounding areas. The successful applicant should live within a 30 mile radius of Aberdeen Sheriff Court (AB11 5BB). Requirements
You will be provided with a pool car to be used during your shift time that will enable you to complete your assigned tasks for the evening, you will also be provided with a fuel card, mobile phone and tablet. A full driving licence is essential for the role and an ongoing programme of training and development will be provided. Do you have experience and enjoy delivering excellent customer service whilst working as part of a team?
Key Responsibilities & Accountabilities
Responsible for the installation, investigation of alerts and decommissioning of curfew orders within your designated area and in accordance with Company Procedures and terms of the contract. Support and advise persons during their period of curfew. Report incidents/non-compliance to the appropriate agencies. Process incidents/violations within agreed timescales to meet SLA’s. Escalate reportable incidents to the Monitoring Centre and as per agreed procedures. Build and maintain excellent working relationships with both internal and external customers through the application of the principles of pro-social modelling. Maintain, uphold and demonstrate values and protect the company brand. Document all contact with our customers both internal and external. Key Competencies
Acting Professionally Delivering Objectives Supporting & Working with Others Delivering Great Customer Service The ideal candidate
Skills & Knowledge
Essential:
Excellent interpersonal and communication skills. Ability to remain calm, positive and confident in a pressurised environment. Ability to make decisions based on facts and information available. Excellent time management skills with the ability to prioritise own workload. Flexible working style. Full UK driving licence. Additional Information
Please note, this role does not qualify for a visa under the current Government guidelines therefore to be considered for this role you must already have the right to work in the UK. Re-location costs will not be granted. You must live within a reasonable commuting distance of the site. About Us
Allied Universal, a leading security and facility services company, provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions that allow clients to focus on their core business.
#J-18808-Ljbffr
Looking for a job that gives you the security of working for a big company but the satisfaction of doing something meaningful as a valued member of a small, supportive team? Why not join our Electronic Monitoring service?
This is an amazing opportunity to work as a Field Monitoring Installation Officer within the Criminal Justice sector.
Your role will involve the installation, investigation, and decommissioning of electronic monitoring equipment.
Shift Pattern
You will be required to work a set shift pattern due to the nature of our business, we must visit our clients during their curfew period. As a result, the role is primarily backshift 17:00-00:30 hrs Tuesday to Saturday. Salary and Benefits
We offer a competitive salary of £14.38 per hour or £26,243.57 based on a full-time 35 hours per week contract as well as a company pension scheme, life assurance, 5.6 weeks’ paid holiday and staff discounts including Perks at Work. Location
The role is remotely based in Peterhead and the surrounding areas. The successful applicant should live within a 30 mile radius of Aberdeen Sheriff Court (AB11 5BB). Requirements
You will be provided with a pool car to be used during your shift time that will enable you to complete your assigned tasks for the evening, you will also be provided with a fuel card, mobile phone and tablet. A full driving licence is essential for the role and an ongoing programme of training and development will be provided. Do you have experience and enjoy delivering excellent customer service whilst working as part of a team?
Key Responsibilities & Accountabilities
Responsible for the installation, investigation of alerts and decommissioning of curfew orders within your designated area and in accordance with Company Procedures and terms of the contract. Support and advise persons during their period of curfew. Report incidents/non-compliance to the appropriate agencies. Process incidents/violations within agreed timescales to meet SLA’s. Escalate reportable incidents to the Monitoring Centre and as per agreed procedures. Build and maintain excellent working relationships with both internal and external customers through the application of the principles of pro-social modelling. Maintain, uphold and demonstrate values and protect the company brand. Document all contact with our customers both internal and external. Key Competencies
Acting Professionally Delivering Objectives Supporting & Working with Others Delivering Great Customer Service The ideal candidate
Skills & Knowledge
Essential:
Excellent interpersonal and communication skills. Ability to remain calm, positive and confident in a pressurised environment. Ability to make decisions based on facts and information available. Excellent time management skills with the ability to prioritise own workload. Flexible working style. Full UK driving licence. Additional Information
Please note, this role does not qualify for a visa under the current Government guidelines therefore to be considered for this role you must already have the right to work in the UK. Re-location costs will not be granted. You must live within a reasonable commuting distance of the site. About Us
Allied Universal, a leading security and facility services company, provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions that allow clients to focus on their core business.
#J-18808-Ljbffr
Industry:
Security and Investigations
Specialties:
Electronic monitoring, security services, secure solutions, youth custody
Employees:
10,001+
Annual Revenue:
$24B
Founded:
1901
Address:
6th Floor, 50 Broadway, London, GB, SW1H 0DB
G4S is a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions that allow clients to focus on their core business. Through a global workforce of approximately 800,000 people, we leverage best practices in communities all over the world. With revenues at approximately $20 billion, we are supported by efficient processes and systems that can only come with scale to help deliver our promise locally: keeping people safe so our communities can thrive. For more information on G4S, visit www.g4s.com.
