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Sustaining tenancies, preventing arrears from escalating, and maximising rental income are key to our business, so we’re looking for a great communicator to support customers to pay their rent on time. You’ll have experience of working in an administrative or customer service role, and a good grasp of Housing Benefit and Universal Credit claims. You’ll also have solid IT skills, including MS Excel and Word, and a flair for negotiation, decision making and problem-solving. With bags of energy, you’ll be a great team player, building relationships to deliver stellar service for every customer, every time.
When we're hiring, we look for people who connect with our KOSMIHC values:
We know our stuff
We make it happen
You can find a full description of our values here.
Due to the nature of the role, you may be asked to complete a standard DBS check if offered the role.
Feel a connection? If this sounds like you, click on ‘apply now’!
Closing date for applications is 29 January.
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