Repairs Advisor
37 hours per week, Monday - Friday, based at our offices on Preston Docks
£24,908.57 per annum
As a Repairs Advisor you will provide an excellent front-line service to our customers, mainly over the telephone but also online, via email and face-to-face. You will triage requests for repairs, booking in jobs and scheduling appointments for our Gateway Propertycare colleagues.
What we are looking for:
You'll have significant experience of working in a customer service role.
You'll have good levels of IT literacy, specifically around MS office. We also use bespoke IT systems on which training will be provided.
It would be great if you also had:
A good understanding of repairs and maintenance in a housing setting.
Why work at Community Gateway?
Our team are what makes us who we are. We aim for a great employee experience and that includes a range of benefits, including a generous holiday allowance beginning at 26 days plus bank holidays and including your birthday off and Christmas closure. We also offer free parking, free breakfasts, a company-paid health cash plan, reward and recognition scheme and much more.
Inclusion is key for us. We would love to hear from people from diverse backgrounds for this role, and second languages come in handy.
A bit more about us:
Community Gateway own and manage almost 7000 homes across the city of Preston, but we are so much more than just a landlord. We aim to offer great customer service, providing safe, well-maintained and affordable homes, and making a positive difference to the communities in which we work. We make sure that we manage our business to the highest of standards and are working to create a sustainable future.
And finally, we want to be a great place to work….so if you think you have the skills, experience and can live our values, then we want to hear from you.
If you haven't done so already, check out our candidate pack on our website for more about us and top tips for your application.
Dates for your diary:
The closing date for this role is
Thursday 2nd January 2025
at midnight with interviews held on
16th and 17th January 2025. We reserve the right to close this vacancy early so you are encouraged to apply as soon as possible.
#J-18808-Ljbffr
Thursday 2nd January 2025
at midnight with interviews held on
16th and 17th January 2025. We reserve the right to close this vacancy early so you are encouraged to apply as soon as possible.
#J-18808-Ljbffr
