Newham
to assist with the appointment of a
Repairs Customer Services Advisor , on a
3-month
contract , likely to be extended at client's discretion. Please apply with your CV for immediate consideration. Rate of Pay: £17.54 - £21.72 per Hour Responsibilities: To contribute towards the implementation of a working culture that is result-orientated, customer-focused and an ethos of right first time service delivery. To support the resilience agenda by promoting the council's online services at every opportunity. To undertake all duties with minimal supervision. To be responsible for continuous personal development by requesting and attending training when necessary. To maintain a high-level understanding of end-to-end customer interactions and to ensure appropriate levels of understanding throughout the designated service. Qualifications: Clear understanding of the operational service provided within Repairs Contact Centre. Ability to deliver high quality, customer-focused, value for money services. Knowledge of customer service and conflict resolution. Please note: You should be available to work immediately or at short notice. You should have the right to work in the U.K. Disclaimer:
Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and are an equal opportunity employer. Unless otherwise stated, all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer-term basis and can sometimes become permanent.
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