Representations Officer

·
Per hour
Location: London
· ·
We are looking for a

Representations Officer

for a temp to perm position in the Southwark area to start immediately. Rate:

£19.11 per hour Hours:

35 hours per week (9am-5pm) Contract:

Office based but some hybrid working is available as well. The main purpose of the role: To investigate and respond to all parking related correspondence, including formal and informal representations and appeals received as a result of enforcement of PCN issued to motorists. To ensure other parking enquiries are dealt with, in line with the statutory process and timescales. To attend external Adjudication Hearings and give evidence and prepare proofs of evidence as required, determining a plan for any complex cases highlighted in accordance with the legislation. To ensure that all incoming parking permit applications and parking control suspension applications are dealt with (including requests for further information) in line with the set time limits given by the appeals and representations managers. Other duties as required. Experience / Requirements: 6 months (or more) experience in dealing with Formal Representations and/or informal appeals made against the PCN (issued within London). Full understanding of TMA 2004 & RTA 1991. Ability to work in a fast-paced environment. Excellent customer service skills. Attention to detail. The closing date for this position is 15/01/2025, with the expectation of a candidate starting immediately prior to pre-employment checks. If you are interested and would like to apply for the role, please send your CV and contact details to Magdalena Uzarowska in response to this ad. CVs will be shortlisted as received, with successful candidates being contacted.

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