Reservations Specialist

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Full time
Location: London
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Job offered by: Rockpool Recruitment
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Category:
This range is provided by Rockpool Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

Direct message the job poster from Rockpool Recruitment Helping Travel Companies thrive by hiring them the best talent in the industry.

Reservations Specialist - Media and HNWI This is an exciting opportunity for an experienced Reservations Agent to join a dynamic business within a niche market, which provides accommodation for high net worth individuals. The business has been built on reputation, ethos and a passion for delivering an exceptionally high level of customer service; they are truly market leaders within their specialist field. What will I be doing?

Whilst the core part of this role is booking accommodation, it offers a great deal of variety and no two days are the same. Whether you are arranging hotels, bespoke accommodation, or managing existing bookings, you’ll need to be resourceful, have the ability to multi-task and must be able to react quickly and effectively and meet demanding and often changing deadlines. The position is challenging as well as fun and requires a self-motivated and ambitious individual with a desire to succeed. What experience do I need?

Experience within the travel industry is essential, ideally with experience of researching and securing accommodation for business and leisure trips Excellent at building relationships and rapport A problem solver with the ability to follow through tasks and responsibilities to ensure positive outcomes Great communication skills and an excellent telephone manner Excellent eye for detail and accuracy A team player who can engage effectively across all levels of a business Highly motivated and well-organised Good knowledge of Microsoft Office, particularly Excel What else do I need to know?

This role is part of a dynamic and supportive team and requires a high degree of flexibility and an ability to deal with change, growth and pressurised deadlines. It is the ideal opportunity for someone who is passionate about travel, and who always strives to deliver the best possible service to customers and clients. The role is based near the City on a permanent basis and is office based. The hours are Monday - Friday on a shift basis between 9am and 6.30pm. Seniority level

Mid-Senior level Employment type

Full-time Job function

Customer Service Industries

Travel Arrangements

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