• Ordering of parts as efficiently as possible & ensure all stock levels/movement records are accurate & correct • Dispose of all waste products relating to the repair/service of the MHE using approved waste disposal companies • Ensure automated system & all paperwork is completed accurately & within the stipulated time period & with the relevant order numbers • Monitor/counted site stock and ensure sufficient for day to day maintenance of the fleet • Keep servicing & WIP up to date • Maintain a safe working environment & work in a safe manner, ensuring site rules and regulations are followed at all times • Report any unsafe practices or potential hazards immediately • Provide reliable information to the customer regarding maintenance, consultation on repairs and advice on equipment use. • Carry out inspections and monitor the safety of the repaired and maintained trucks • Liaise with the Service Controller, customers and Service Manager to ensure information regarding individual forklifts and equipment is shared, including damage or requests for a replacement truck in the event of a long repair, as well as keeping all relevant parties updated with the progress of work activities • Work closely with the sales & STR team and refer leads • Accurately complete job sheets, timesheets, purchase requisitions and parts paperwork within the required timescale • Propose improvements for the implementation of work activities and work conditions • Take responsibility for all equipment and tooling (including van/laptop/printer etc) and ensure that it is in a safe, clean condition for the type of work being undertaken. ** where van is required due to site requirements Tasks and Qualifications:
• NVQ Level 3 or equivalent associated occupation • Electrical, hydraulic and/or mechanical competencies • Good communication skills to liaise with customers and internal colleagues • Sound IT knowledge/skills, e.g. Word, Excel, email • Ability to work independently and as part of a team • Complete tasks to a high standard • A high level of accuracy and attention to detail • A positive and can-do attitude • Deliver first class customer service at all times • Flexible to adapt to the changing needs of the role • Desire to be a Linde/STILL brand ambassador
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