Job Opportunity: Resident Liaison Officer (RLO) - Medway Area
Location: Medway
Hours: Monday to Friday, 8:00 AM - 4:00 PM (37.5 hours per week)
Rate: £16 per hour
Mileage: Reimbursed (Must have own vehicle and be able to drive)
We are urgently seeking an experienced Resident Liaison Officer (RLO) to join our team for a project in Medway. The properties are located across the Medway area, and we are looking for a candidate who is local to this region. As an RLO, you will be an essential point of contact for residents and will play a key role in ensuring effective communication between residents and the project team.
Key Responsibilities:
Act as the primary liaison between residents and the project team. Ensure that residents are kept informed and updated on project developments. Address and resolve any resident queries or concerns in a professional and timely manner. Coordinate access to properties and assist with any necessary arrangements for the duration of the project. Provide regular reports to the project team. Maintain a high level of customer service throughout the project. Key Skills & Requirements:
Previous experience as an RLO is essential. Strong IT skills and proficiency in using Microsoft Office. Excellent communication and interpersonal skills. Must be organised, professional, and able to manage multiple tasks efficiently. Own vehicle and ability to drive is required (mileage will be reimbursed). Based in or local to the Medway area.
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Act as the primary liaison between residents and the project team. Ensure that residents are kept informed and updated on project developments. Address and resolve any resident queries or concerns in a professional and timely manner. Coordinate access to properties and assist with any necessary arrangements for the duration of the project. Provide regular reports to the project team. Maintain a high level of customer service throughout the project. Key Skills & Requirements:
Previous experience as an RLO is essential. Strong IT skills and proficiency in using Microsoft Office. Excellent communication and interpersonal skills. Must be organised, professional, and able to manage multiple tasks efficiently. Own vehicle and ability to drive is required (mileage will be reimbursed). Based in or local to the Medway area.
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