We're seeing a Resident Liaison Officer on an ongoing, temporary basis to support a large Social Housing maintenance contract in Liverpool, with hourly rates up to £18, working 8am - 4:30pm.
Your new role
Act as key point of contact between residents, contractors and colleagues throughout ongoing work - addressing any queries, complaints and concerns within a professional & timely manner
Contacting residents to book in for surveys, pre/post work inspections and appointments with contractors
General administration work, collating customer satisfaction surveys, maintaining accurate records of resident interactions
Attending site visits and meetings, providing feedback from customers to site teams
Develop and maintain strong relationships with contractors, customers and other stakeholders
What you'll need to succeed Experience within a TLO/RLO position, ideally within a social housing environment
Strong communication, interpersonal and customer service skills
Good negotiation and influencing skills
Driving licence with access to own vehicle
What you'll get in return Weekly pay
Hourly rates up to £18ph
Option to be paid PAYE or Umbrella
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
#J-18808-Ljbffr
Contacting residents to book in for surveys, pre/post work inspections and appointments with contractors
General administration work, collating customer satisfaction surveys, maintaining accurate records of resident interactions
Attending site visits and meetings, providing feedback from customers to site teams
Develop and maintain strong relationships with contractors, customers and other stakeholders
What you'll need to succeed Experience within a TLO/RLO position, ideally within a social housing environment
Strong communication, interpersonal and customer service skills
Good negotiation and influencing skills
Driving licence with access to own vehicle
What you'll get in return Weekly pay
Hourly rates up to £18ph
Option to be paid PAYE or Umbrella
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
#J-18808-Ljbffr
