Permanent – Full Time
We are looking to recruit a Resident Liaison Officer to join our team in Peterborough.
About the Role
As our Resident Liaison Officer, you will serve as the primary point of contact between residents, project stakeholders, and the construction team. The successful candidate will be responsible for fostering positive relationships with residents, addressing their concerns, and ensuring that their needs are met.
Working to deliver the best quality service, you’ll be responsible for a first-class liaison and administrative support to our project team in a professional and efficient manner.
About You
Candidates will have experience as a Resident Liaison Officer, ideally within a social housing environment, coupled with the ability to establish and maintain effective customer relationships with residents from diverse backgrounds. Well organised and empathetic, you’ll have excellent verbal and written communication skills and will be IT literate. An interest in decarbonisation works and experience with the EasyBOP system would be beneficial but are by no means essential.
You must hold a valid UK driving licence.
Benefits
Profit Share Discretionary Annual Bonus Scheme
26 Days Holiday & Bank Hols
Enhanced Pension Plan
Private Medical Insurance (Including 24hr GP)
Life Assurance
Share Save
Enhanced Maternity & Paternity Pay
Work Perks Discounts & Vouchers
Buy & Sell Holiday
Flexible Working & Flexible Bank Holidays
Cycle to Work
Volunteering (2 days paid)
Learning & Development Opportunities
Extensive Wellbeing Support, including EAP
Loyalty & Values Awards
Funded Professional Subscription
About Us
Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include responsive repairs, void refurbishments, compliancy services, and planned maintenance works.
With over 1000 employees, we focus on a culture that puts people at the core of everything we do, encourages innovative thinking, and always puts our customer first.
Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.
MSPS are proud to support the resettlement of armed forces personnel.
We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
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