Resident Liaison Officer , you will be a visible point of contact for customers, engaging through newsletters, meetings, visits, and open days. You will ensure residents are aware of the works processes and communicate updates/changes accordingly. In addition, you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client, and our operations teams. This role will require travel as you will be covering a region that looks over everything from South London to the South Coast. Locations include Merton, Bromley, Portsmouth, Brighton, East Grinstead, among others. Hence you must have your own vehicle and valid driving license. Qualifications
With the confidence to manage sometimes difficult situations, as
Resident Liaison Officer , you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison/community engagement role, preferably within planned/reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public-facing role. What We Offer:
Competitive salary and benefits package Opportunities for career progression aligned with the company’s growth Immediate interview for qualified candidates How to Apply:
If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation!
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