Residential Conveyancing Paralegal

Overview Please note this position will be office based out of our Sandbach office in Cheshire. We are seeking a dedicated and experienced Residential Conveyancing Paralegal to join our team. The ideal candidate will possess strong organisational skills and a thorough understanding of the conveyancing process. This role involves assisting the lawyer in managing the legal aspects of residential property transactions, ensuring that all processes are completed efficiently and in compliance with relevant regulations. The successful applicant will be adept at communicating with clients, estate agents, and other stakeholders, providing exceptional service throughout the transaction. Responsibilities Assist the lawyer in managing all aspects of residential property transactions from the first stages through to completion. Conduct thorough due diligence to ensure compliance with legal requirements. Assist in preparing legal documentation. Communicate effectively with clients, keeping them informed of progress and addressing any queries or concerns. Liaise with estate agents, mortgage lenders, and other professionals involved in the transaction. Maintain accurate records and documentation throughout the conveyancing process. Ensure timely completion of tasks while adhering to deadlines and regulatory requirements. Utilise IT systems effectively to manage case files and documentation. Customer Service Focus To communicate with clients and potential clients in a positive, professional and friendly manner. To project a positive and professional image, including personal presentation. To ensure that all client queries are handled efficiently and that information provided to them, and any involved third parties, is accurate and timely. Handling Inbound Telephone Calls To ensure that calls (internal and external) are answered promptly (preferably within three rings) and professionally. To assist the caller and promptly direct them to another member of the team if appropriate. To co-ordinate a high volume of calls during peak periods, prioritising work and situations. Information Management To take messages where necessary and direct these to an appropriate member of staff in a timely manner. To pass on messages to clients and third parties where appropriate. To provide accurate information to clients and third parties. To respect the sensitive and confidential information disclosed by clients. Staff Awareness To maintain good working relationships with colleagues. To provide cover for colleagues where appropriate (including colleagues from different teams/office locations). To ensure the proper handover of work to colleagues covering you during periods of leave/absence. To use departmental and office directory to ensure efficient transfer of calls, both internally and to all other office locations. Administration & Case Management To provide general administrative support to colleagues where needed. To prepare correspondence and documents where appropriate. To ensure that the relevant case management systems used are updated promptly and accurately. To ensure that client files, both paper and electronic, are organised and stored correctly and securely. Ensure that files are kept out of public view (i.e. not left in reception or other client areas) and that window blinds are closed during office closing so that client files are not on view. Experience The ideal candidate will have: Proven experience in residential conveyancing or a similar role within a legal environment. Strong time management skills to prioritise tasks effectively in a busy environment. Excellent organisational abilities to maintain accurate records and manage multiple transactions simultaneously. Proficiency in Microsoft Office applications, particularly Outlook, Word, and Excel. Strong communication skills in English, both written and verbal, to engage with clients and stakeholders professionally. A solid understanding of office IT systems relevant to the conveyancing process. Benefits Include Bonus Scheme Competitive Salary Enhanced Maternity Leave (Subject to Conditions) Additional Annual Leave Entitlement to join the company pension scheme Cash Healthcare Scheme If you are passionate about property law and possess the necessary skills to excel in this role, we encourage you to apply for this exciting opportunity to contribute to our team’s success. Please complete your application and send to careers@poolealcock.co.uk. How to Apply

Download the application form and either post it to the address below, email to careers@poolealcock.co.uk, or complete the online form below and upload your documents.

Please note that applications will only be accepted if submitted on our application form.

Postal Address: Mrs Diane Powell, HR Manager, Poole Alcock LLP, The Dowery, 22 Barker Street, Nantwich, Cheshire, CW5 5TE

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