Retail Banking Expert – Compliance

Retail Banking Expert - Compliance focuses on review and evaluate ai-generated outputs related to consumer lending decisions, deposit account servicing, regulatory compliance, and customer communication.

What the role involves

• Review and evaluate AI-generated outputs related to consumer lending decisions, deposit account servicing, regulatory compliance, and customer communication.
• Create realistic scenarios based on retail banking workflows such as mortgage origination, personal loan underwriting, account opening/closing, fraud escalation, and regulatory exa.
• Annotate, label, and validate data across retail banking use cases like credit decisioning, KYC/AML procedures, and customer dispute resolution.
• Provide structured feedback on AI accuracy in areas such as banking regulations (Reg Z, Reg E, TILA, RESPA, BSA/AML), product terms, and industry-specific terminology.
• Collaborate asynchronously with research teams to refine evaluation frameworks for banking-domain AI.

Skills and requirements

• 3+ years of professional experience at a commercial bank, credit union, or retail banking institution.
• Strong analytical thinking and ability to translate retail banking workflows into structured evaluation tasks.
• Clear written communication and attention to detail.
• NMLS registration or banking certifications.

Additional role context

• Mercor connects elite creative and technical talent with leading AI research labs.
• Compensation: $1,150–$1,450 per completed task.