Retail Business Advisor - 37.5hrs - Belfast
Aggregate function:
Commercial Business Area:
Local Retail Posting Country:
United Kingdom Full Time / Part Time:
Full Time Contract Type:
Permanent At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. Location:
Belfast Salary:
£13.27 per hr plus bonus and Vodafone benefits Working Hours:
37.5hrs per week to include some weekends & Bank Holidays At Vodafone UK Retail, it's our job to help customers get the most out of their tech. You’ll work in a vibrant, ambitious culture with a strong focus on customer experience and helping build a better digital future for everyone. Who We Are We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives. At Vodafone UK, diversity isn’t just a buzzword; it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve. Join our retail teams to be the friendly face of Vodafone, where it’s our job to connect with our customers, helping them to get the most out of their technology, whilst providing an outstanding and memorable experience. What you’ll do Deliver a consistently brilliant shopping experience to every business customer. Approach every interaction with customers as an opportunity to increase revenue and customer experience, using solution-based selling. Advocate the Vodafone brand. Deliver your work operating within the current frameworks and processes of your team and department. Provide informal guidance when required to support new team members. Ownership of personal development. Undertake regular learning and development and align with company and FCA requirements. Adhere to company and regulatory policies and guidelines at all times. Partake in Vodafone’s security vetting process whenever required. Who you are Promote the store as the destination of choice for local business customers. Deliver the best service on the high street to our business customers. Have a deep knowledge of business customer requirements and the market. Store specialist for all business-related products. Advocate our business products and services across the store team. Generate business leads to business teams & prospect in the local business community. Ownership of the training and delivery of new/existing business offers and solutions to the store team. Recommend suggestions to the Store Manager on how to improve customer service. Act with good conduct, ensuring our customers are given correct and relevant information. Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role. What we offer We believe that taking care of our employees is key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan, and share schemes. Together we can Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators' standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, please refer to the Accessibility section of our Careers website for guidance. Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We actively encourage everyone to consider becoming a part of our journey.
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Aggregate function:
Commercial Business Area:
Local Retail Posting Country:
United Kingdom Full Time / Part Time:
Full Time Contract Type:
Permanent At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. Location:
Belfast Salary:
£13.27 per hr plus bonus and Vodafone benefits Working Hours:
37.5hrs per week to include some weekends & Bank Holidays At Vodafone UK Retail, it's our job to help customers get the most out of their tech. You’ll work in a vibrant, ambitious culture with a strong focus on customer experience and helping build a better digital future for everyone. Who We Are We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives. At Vodafone UK, diversity isn’t just a buzzword; it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve. Join our retail teams to be the friendly face of Vodafone, where it’s our job to connect with our customers, helping them to get the most out of their technology, whilst providing an outstanding and memorable experience. What you’ll do Deliver a consistently brilliant shopping experience to every business customer. Approach every interaction with customers as an opportunity to increase revenue and customer experience, using solution-based selling. Advocate the Vodafone brand. Deliver your work operating within the current frameworks and processes of your team and department. Provide informal guidance when required to support new team members. Ownership of personal development. Undertake regular learning and development and align with company and FCA requirements. Adhere to company and regulatory policies and guidelines at all times. Partake in Vodafone’s security vetting process whenever required. Who you are Promote the store as the destination of choice for local business customers. Deliver the best service on the high street to our business customers. Have a deep knowledge of business customer requirements and the market. Store specialist for all business-related products. Advocate our business products and services across the store team. Generate business leads to business teams & prospect in the local business community. Ownership of the training and delivery of new/existing business offers and solutions to the store team. Recommend suggestions to the Store Manager on how to improve customer service. Act with good conduct, ensuring our customers are given correct and relevant information. Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role. What we offer We believe that taking care of our employees is key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan, and share schemes. Together we can Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators' standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, please refer to the Accessibility section of our Careers website for guidance. Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We actively encourage everyone to consider becoming a part of our journey.
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