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Retail Business Advisor - 37.5hrs - Belfast, Belfast
Client:
Vodafone Location:
Belfast, United Kingdom Job Category:
Other EU work permit required:
Yes Job Reference:
f0f791b8bc93 Job Views:
9 Posted:
23.01.2025 Expiry Date:
09.03.2025 Job Description:
Retail Business Advisor - Belfast Location: Belfast Salary: £ per hr plus bonus and Vodafone benefits Working Hours: per week to include some weekends & Bank Holidays At Vodafone UK Retail, it's our job to help customers get the most out of their tech, tech that's here to change every day. You’ll work in a vibrant, ambitious culture with a strong focus on customer experience and helping build a better digital future for everyone. Who We Are We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability, and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives. At Vodafone UK, diversity isn’t just a buzzword; it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all, creating a workplace that is fully representative of the communities and customers we serve. Join our retail teams to be the friendly face of Vodafone, where it’s our job to connect with our customers, helping them to get the most out of their technology, whilst providing an outstanding and memorable experience. What you’ll do To deliver a consistently brilliant shopping experience to every business customer, every time. To approach every interaction with customers as an opportunity to increase revenue and customer experience, using solution-based selling and offering products and services that meet the customers' needs. Advocate the Vodafone brand Deliver your work operating within the current frameworks and processes of your team and department. Provide informal guidance when required to support new team members Line manager feedback/reviews Ownership of personal development Undertake regular learning and development and align with company and FCA requirements Adhere to company and regulatory policies and guidelines at all times Partake in Vodafone’s security vetting process whenever required Who you are Promote the store as the destination of choice for local business customers. Deliver the best service on the high street to our business customers Have a deep knowledge of business customer requirements and the market Store specialist for all business-related products and bring these to life for our customers Advocate our business products and services across the store team, role modeling our approach to business customers Generate business leads to business teams & prospect in the local business community Own the training and delivery of new/existing business offers and solutions to the store team, coaching when required. Recommend suggestions to the Store Manager on how to improve customer service Always act with good conduct, ensuring our customers are given correct and relevant information, ensuring their needs are met and allowing them to make an informed decision
#J-18808-Ljbffr
Client:
Vodafone Location:
Belfast, United Kingdom Job Category:
Other EU work permit required:
Yes Job Reference:
f0f791b8bc93 Job Views:
9 Posted:
23.01.2025 Expiry Date:
09.03.2025 Job Description:
Retail Business Advisor - Belfast Location: Belfast Salary: £ per hr plus bonus and Vodafone benefits Working Hours: per week to include some weekends & Bank Holidays At Vodafone UK Retail, it's our job to help customers get the most out of their tech, tech that's here to change every day. You’ll work in a vibrant, ambitious culture with a strong focus on customer experience and helping build a better digital future for everyone. Who We Are We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability, and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives. At Vodafone UK, diversity isn’t just a buzzword; it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all, creating a workplace that is fully representative of the communities and customers we serve. Join our retail teams to be the friendly face of Vodafone, where it’s our job to connect with our customers, helping them to get the most out of their technology, whilst providing an outstanding and memorable experience. What you’ll do To deliver a consistently brilliant shopping experience to every business customer, every time. To approach every interaction with customers as an opportunity to increase revenue and customer experience, using solution-based selling and offering products and services that meet the customers' needs. Advocate the Vodafone brand Deliver your work operating within the current frameworks and processes of your team and department. Provide informal guidance when required to support new team members Line manager feedback/reviews Ownership of personal development Undertake regular learning and development and align with company and FCA requirements Adhere to company and regulatory policies and guidelines at all times Partake in Vodafone’s security vetting process whenever required Who you are Promote the store as the destination of choice for local business customers. Deliver the best service on the high street to our business customers Have a deep knowledge of business customer requirements and the market Store specialist for all business-related products and bring these to life for our customers Advocate our business products and services across the store team, role modeling our approach to business customers Generate business leads to business teams & prospect in the local business community Own the training and delivery of new/existing business offers and solutions to the store team, coaching when required. Recommend suggestions to the Store Manager on how to improve customer service Always act with good conduct, ensuring our customers are given correct and relevant information, ensuring their needs are met and allowing them to make an informed decision
#J-18808-Ljbffr
