Retail Communications & Engagement Partner

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Full time
Location: London
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Job offered by: Mecca Brands
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Retail Communications & Engagement Partner

Apply locations Victoria time type Full time posted on Posted Today job requisition id R012240 Retail Communications & Engagement Partner Ready to blend your passion for storytelling with your love for beauty? Step into a role that puts you at the heart of MECCA’s world, where you will shape how we connect and inspire almost 7,000 passionate store team members across Australia and New Zealand. This newly defined role is your chance to not only shape the next chapter of MECCA's iconic story but also to help us bring it to life. The Role You Could Play: Create Stories That Inspire:

Develop and implement messaging strategies that echo MECCA’s bold vision, values, purpose, and strategy. Make Digital Shine:

Enhance our digital platforms to keep our store teams connected, informed, and engaged no matter where they are. Connect to Different Audiences:

Create compelling, tailored content for different audiences, including frontline team members, store leadership, and Support Centre. Lead Events with Flair:

Develop and execute event strategies that support communication goals and create memorable moments for our store teams. Incident Management:

Manage internal and external communications to protect brand reputation and maintain team morale. Drive for Results:

Regularly review and refine communication strategies based on feedback and channel performance. Innovate and Influence:

Stay informed about industry trends, competitor activities, and consumer behavior to adapt communication strategies. What You Will Bring: A bachelor’s degree in communications, marketing, or a related field is highly desired. Experience in internal communications or internal marketing – preferably within retail, beauty, or similar service-based industries (global experience is a bonus). Demonstrated success building credibility with senior leaders and crafting customer-centric communications. Experience in designing and implementing communication strategies and events for large teams, with a hands-on approach when needed. Experience with digital communication platforms and familiarity with AI tools. Passionate about the beauty industry and dedicated to diversity, education, and empowerment. Your Life At MECCA Whilst we are singularly focused on our #CustomerFirst mantra, we know that wouldn’t be possible without an incredible team that is guided by our MECCA values and motivated each and every day to be solutions focused, innovative, collaborative and adaptable, and have a bit of fun along the way! Some of our other team member benefits include: Professional development programs and first-class digitised learning offering Health and well-being initiatives Reward and recognition programs Access to bonus and incentive programs Access to quarterly product allowance Up to 40% discount There are also so many other ways in which you’ll be made to feel part of the MECCA story as we love to celebrate, surprise and delight our team along the way. To learn more about life at MECCA Brands, follow us on LinkedIn at MECCA Brands or @lifeatmecca and for all current opportunities, visit

http://www.mecca.com.au/careers Please note:

We will begin reviewing applications week beginning Monday 6th January 2025. MECCA Support Centre will be closed between 21st December and 5th January and we look forward to getting back to you upon our return in 2025!

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