£30k – £34k + 12% Management Bonus + Fantastic Benefits Package Location:
London Heathrow Airport Key Accountability:
Team Leadership:
Lead, mentor, and inspire the retail team to deliver exceptional customer experiences, meet sales targets, and uphold the brand’s standards. Sales and Revenue Generation:
Develop and implement strategies to drive sales growth, increase conversion rates, and achieve revenue targets. Customer Service Excellence:
Foster a culture of exceptional customer service, ensuring that each customer interaction reflects the brand’s luxury ethos. Staff Training and Development:
Coordinate ongoing training programs to enhance product knowledge, sales techniques, and customer engagement skills of the retail team. Operational Efficiency:
Streamline store operations by optimizing staffing levels, scheduling, and resource allocation to ensure smooth daily operations. Performance Analysis:
Analyze sales data, customer feedback, and market trends to identify opportunities for improvement and develop action plans accordingly. Compliance and Standards:
Ensure that the store adheres to company policies, legal regulations, and industry standards in all aspects of operations. Problem Solving:
Address any operational challenges or customer issues promptly, seeking innovative solutions to maintain customer satisfaction. Market Insights:
Stay updated on market trends, competitor activities, and emerging consumer preferences to proactively adapt strategies. I would love to share more information and tell you more about the role! ️
Email:
natasha.uppal@mandevillerecruitment.co.uk ️
Phone:
01628600782 Mandeville is acting as an Employment Agency in relation to this vacancy.
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