Retail Sales Assistant Travelex Foreign Coin Services Limited Carlisle, United Kingdom
Customer Service Advisor - Asda Travel Money, Carlisle - Part Time
Job Type:
Permanent, Part Time
Hours per week:
16 hrs
Salary:
£12.50 hour + On Target Earnings up to 7.5% of base salary
Working Patterns:
This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly Rota.
Benefits:
A leading flexible benefits package including but not limited to critical illness, dental insurance, and private medical insurance Cycle to Work Scheme and an employee wellness programme that offers wellbeing and financial advice A wide range of employee discounts provided by Bravo Benefit Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime. 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to buy more days Opportunity to earn up to 7.5% monthly bonus on top of base salary for hitting targets
What will you be doing? Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements then tailoring their experience based on their destination Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services Engaging with customers to process all foreign exchange transactions accurately and efficiently. Delivering on key performance goals both procedural, operational and customer focused Utilising your keen eye for detail to process daily online FX request and deliveries Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures
What do I need to have? Numerically proficient - You'll need to have a firm grasp of numbers as you'll be handling large amounts of cash and converting vast amounts of currency regularly daily Great communicator - You'll find talking with people and building relationships comes naturally to you. You'll not only be a great talker, but a good listener who is understanding of people and their needs. Desire to succeed - You'll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
About Travelex We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers' access to international money, however and whenever.
Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #J-18808-Ljbffr
Customer Service Advisor - Asda Travel Money, Carlisle - Part Time
Job Type:
Permanent, Part Time
Hours per week:
16 hrs
Salary:
£12.50 hour + On Target Earnings up to 7.5% of base salary
Working Patterns:
This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly Rota.
Benefits:
A leading flexible benefits package including but not limited to critical illness, dental insurance, and private medical insurance Cycle to Work Scheme and an employee wellness programme that offers wellbeing and financial advice A wide range of employee discounts provided by Bravo Benefit Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime. 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to buy more days Opportunity to earn up to 7.5% monthly bonus on top of base salary for hitting targets
What will you be doing? Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements then tailoring their experience based on their destination Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services Engaging with customers to process all foreign exchange transactions accurately and efficiently. Delivering on key performance goals both procedural, operational and customer focused Utilising your keen eye for detail to process daily online FX request and deliveries Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures
What do I need to have? Numerically proficient - You'll need to have a firm grasp of numbers as you'll be handling large amounts of cash and converting vast amounts of currency regularly daily Great communicator - You'll find talking with people and building relationships comes naturally to you. You'll not only be a great talker, but a good listener who is understanding of people and their needs. Desire to succeed - You'll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
About Travelex We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers' access to international money, however and whenever.
Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #J-18808-Ljbffr
