Retail Store Manager – Gunwharf Quays, Portsmouth
Date posted:
18/08/2024 Company:
New Balance Location:
Portsmouth (England), N/A Job Type:
Full-Time Who We Are: Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now. BRAND NEW STORE – OPENING NOVEMBER 2024! New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for Managers who can lead a high performing team, manage store operations, and engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers. Apply now for the chance to join an incredible team! MAJOR ACCOUNTABILITIES: Drive
and motivate
your
team to achieve individual and store targets Lead by example on the shop floor and back of house Accountable for following
company guidelines o
n policies and procedures,
v
isual merchandising, commerciality
,
s
tock control
and
loss prevention Manage the execution of the retail
game changer in your store Analyses the
overall
performance of the store
and make
decisions and adjustments
to increase productivity and efficiency Delivers total customer satisfaction via our service model and boosts sales through the customer experience, using advanced sales techniques to achieve results Co-ordinat
es
rota
and store scheduling Minimises losses implementing,
monitoring
, and tracking all procedures of loss prevention Accountable for
maintaining
health,
safety
and environmental standards in store Manage
s
in store HR operation
s
–
recruitment,
onboarding
,
employee relations
, payroll, performance management
,
training, and development of the store team Deal
s
with enquiries and
an
escalation route for customer complaints Proactively share internal and external feedback to Senior Management Perform a
ny other duties
as
required
from
Senior Management REQUIREMENTS FOR SUCCESS: Team Player Proven
people
management
and leadership
experience Demonstrate customer service skills Knowledge of loss prevention procedures A passion for retail and
achieving
sales
targets
, with high knowledge of retail KPIs Desire to learn Ability to perform basic maths and general retail operational processes Knowledge of
POS register systems Excellent attention to detail Knowledge of the retail market/consumer trends Comfortable with being remotely managed ADDITIONAL BENEFITS: Competitive compensation Potential to earn more through our Retail Bonus Scheme Inclusive working environments across all our European locations Project involvement across our European region Equal Opportunity Employer: New Balance is committed to equality of opportunity for all current and prospective associates regardless of age, disability, race, religion or belief, gender, sexual orientation, pregnancy and maternity, marriage and civil partnership and gender reassignment. We are an equal opportunity employer and support a culture of diversity and inclusion. If you have not already done so, please let us know if you require any support so we can make the right adjustments and considerations should they be required.
#J-18808-Ljbffr
Date posted:
18/08/2024 Company:
New Balance Location:
Portsmouth (England), N/A Job Type:
Full-Time Who We Are: Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now. BRAND NEW STORE – OPENING NOVEMBER 2024! New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for Managers who can lead a high performing team, manage store operations, and engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers. Apply now for the chance to join an incredible team! MAJOR ACCOUNTABILITIES: Drive
and motivate
your
team to achieve individual and store targets Lead by example on the shop floor and back of house Accountable for following
company guidelines o
n policies and procedures,
v
isual merchandising, commerciality
,
s
tock control
and
loss prevention Manage the execution of the retail
game changer in your store Analyses the
overall
performance of the store
and make
decisions and adjustments
to increase productivity and efficiency Delivers total customer satisfaction via our service model and boosts sales through the customer experience, using advanced sales techniques to achieve results Co-ordinat
es
rota
and store scheduling Minimises losses implementing,
monitoring
, and tracking all procedures of loss prevention Accountable for
maintaining
health,
safety
and environmental standards in store Manage
s
in store HR operation
s
–
recruitment,
onboarding
,
employee relations
, payroll, performance management
,
training, and development of the store team Deal
s
with enquiries and
an
escalation route for customer complaints Proactively share internal and external feedback to Senior Management Perform a
ny other duties
as
required
from
Senior Management REQUIREMENTS FOR SUCCESS: Team Player Proven
people
management
and leadership
experience Demonstrate customer service skills Knowledge of loss prevention procedures A passion for retail and
achieving
sales
targets
, with high knowledge of retail KPIs Desire to learn Ability to perform basic maths and general retail operational processes Knowledge of
POS register systems Excellent attention to detail Knowledge of the retail market/consumer trends Comfortable with being remotely managed ADDITIONAL BENEFITS: Competitive compensation Potential to earn more through our Retail Bonus Scheme Inclusive working environments across all our European locations Project involvement across our European region Equal Opportunity Employer: New Balance is committed to equality of opportunity for all current and prospective associates regardless of age, disability, race, religion or belief, gender, sexual orientation, pregnancy and maternity, marriage and civil partnership and gender reassignment. We are an equal opportunity employer and support a culture of diversity and inclusion. If you have not already done so, please let us know if you require any support so we can make the right adjustments and considerations should they be required.
#J-18808-Ljbffr
