Retail store manager

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Full time
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Job offered by: Wazobia Africa LTD
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Category:
Job Overview We are seeking an experienced and dynamic Retail Store Manager to lead our team and drive sales in a fast-paced retail environment. The ideal candidate will possess strong leadership skills, a passion for customer service, and the ability to manage daily operations effectively. As a Retail Store Manager, you will be responsible for overseeing store activities, ensuring exceptional service delivery, and achieving sales targets while fostering a positive work environment. Responsibilities Manage daily store operations and ensure adherence to company policies and procedures. Supervise and motivate team members to achieve sales goals and maintain high levels of customer satisfaction. Implement effective sales management strategies to drive revenue growth. Conduct regular training sessions for staff on product knowledge, sales techniques, and customer service excellence. Maintain inventory control by overseeing stock levels, ordering supplies, and managing merchandise displays. Handle administrative tasks including scheduling, payroll management, and performance evaluations. Ensure compliance with health and safety regulations within the store environment. Foster a welcoming atmosphere for customers by maintaining high standards of store presentation. Utilise strong time management skills to prioritise tasks effectively in a busy retail setting. Experience Proven experience in retail management or a similar supervisory role is essential. Strong background in sales management with a track record of achieving targets. Bilingual abilities are advantageous for enhancing customer interactions. Excellent phone etiquette and communication skills are required for effective team management and customer engagement. Ability to work collaboratively within a team while also demonstrating independent decision-making capabilities. Familiarity with administrative tasks related to retail operations is beneficial. If you are passionate about retail, possess strong leadership qualities, and are ready to take on the challenge of managing a vibrant store environment, we encourage you to apply for this exciting opportunity!

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