Retention Product Owner

·
Full time
Location: Birmingham
· ·
Join a digital first bank that’s powered by people.

Our technology team builds innovative digital solutions rapidly and at scale to deliver the next generation of banking services for our customers around the world. You’ll be helping us be digital-first when developing new products and services, as well as enhancing existing ones by providing software development and support to each of our Global Businesses and Global Functions.

Using best-in-class technologies, you'll deliver end-to-end execution of all technology services consumed across the HSBC landscape, including change programmes and applications in production.

Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

In this role, you will: Be part of a Global team supporting 250,000 colleagues across 61 markets Make a positive impact across every GBGF, helping colleagues connect and collaborate. Be the Subject Matter Expert for M365 Purview within the Technology Organisation Help deliver the operationalisation of M365 Purview as we navigate away from demising technologies. Guide the existing technology team as they undertake skills transition from existing technology to M365 Purview Engage with Project Teams and Steering Committees throughout the technology transition. Work closely with Microsoft in order to identify future roadmap features, plan the adoption of upcoming new features alongside the business as well as troubleshoot complex issues related to Microsoft 365 Purview. Drive understanding and buy-in for strategic changes and products being deployed globally. Lead the deployments and adoption of new products and components, working closely with global, regional, and business leadership and stakeholders. Integrate into a team that performs sustainable continuous improvement, identifying and removing organisational barriers affecting the team, processes and products owned. Act as a Subject Matter Expert for M365 Purview for technology teams and through regular standups with the Business and Legal.

Qualifications To be successful in this role, you should meet the following requirements: Significant experience in large multinational companies, preferably within Financial Services In-depth knowledge and experience of M365 Purview administration including Data Retention, Data Deletion, Legal Holds, IAR Holds, Modern Attachments and Compliance Boundaries. An understanding of how eDiscovery within M365 Purview works, including performance considerations. Experience in managing retention in other platforms, including Enterprise Vault on-premise, is advantageous. Ability to communicate complex ideas simply, using presentations and other communications artefacts. Ability to articulate complex technical issues concisely. Experience working with Regulators, Compliance functions, and Legal Teams.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: Email: hsbc.recruitment@hsbc.com Telephone: +44 207 832 8500

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