Retentions Advisor

Retentions Advisor focuses on conduct inbound and outbound sales calls with existing customers, selling our products and services to b2b customers based on client needs.

What the role involves

• Conduct inbound and outbound sales calls with existing customers, selling our products and services to B2B customers based on client needs.
• Develop and nurture relationships with UK based SMEs to drive sales from initial contact to closing. You may be required to move between sales campaigns or sell additional products.
• Proactively identify and qualify potential customers to build a robust sales pipeline.
• Consistently achieve or exceed sales targets while adhering to established strategies, call KPIs, and performance metrics.
• Leverage CRM systems to effectively manage sales opportunities, track customer interactions, and maximise sales potential.
• Maintain strong relationships with customers to ensure satisfaction and loyalty.

Skills and requirements

• Analyse and interpret data.
• Take ownership of issues and follow through to conclusion.
• Sound questioning and listening skills, being able to pinpoint the exact issue in order to gain resolution.

Confirmed role details

• £23,809.50 annually, with realistic commission of £1000 per month.
• We have been awarded a 2 Star accreditation by the Sunday Times Best Companies and voted as the UK's no.1 Telecoms company in 2023.
• 25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days!
• £500 referral scheme bonus.

Known job details

• Pay: £23,809