Retentions Manager

The Retentions Manager position in Manchester, England centres on developing and execute retention strategies to reduce customer churn and increase loyalty. It would suit someone who can bring ownership, clear communication, and practical organisation to the role.

Known job details

• Location: Manchester, England
• Competitive base.
• Opportunity to work in a supportive and dynamic team environment.
• Comprehensive training and ongoing professional development.
• Clear path for career progression and growth within the company.

Likely focus of the role

• Develop and execute retention strategies to reduce customer churn and increase loyalty.
• Book Appointment for Field based BDM’S.
• Work closely with the sales and customer service teams to address.

Requirements mentioned

• Proven experience in a customer retention or account management role.
• Strong analytical skills with the ability to interpret customer data and trends.
• Excellent communication and interpersonal skills.