Retentions Officer - 12 Month FTC/Maternity Cover
Join Saffron Building Society as a Retentions Officer (12-Month FTC – Maternity Cover) Are you a pro at multitasking, an admin wizz and a people person at heart? Saffron Building Society is looking for a
Retentions Officer
to join our team on a 12-month fixed term contract to cover maternity leave. What’s in it for you? A dynamic role where your customer service and organisation skills will shine. The opportunity to build relationships while ensuring customer satisfaction. A supportive team environment to help you thrive. What are we looking for? Strong
administrative skills
– you’ve got an eye for detail and know how to keep things organised. A flair for
customer service
– you genuinely care about solving problems and creating positive experiences. Confidence in making
outbound calls
– you’re comfortable picking up the phone and engaging with customers. If you’re ready to make a difference and contribute to our mission of helping members achieve their financial goals, we want to hear from you! Apply now and help us retain what matters most – our valued customers. Benefits: 31 days holiday including bank holidays Holiday Exchange Scheme (buy or sell holiday days) Performance Dependent Annual Bonus Company Pension Scheme with 5% Employee and 8.5% Employer contributions (subject to eligibility, T&Cs) Life Assurance & Income Protection A flexible and supportive working culture including access to mental health first aiders About us: At Saffron Building Society, we’re ready to build happiness, inspire it, and celebrate it with our members, people, and communities. Our mission is to support our members in achieving their financial goals. We are committed to building a diverse group of talent and fostering an inclusive environment. We hire the best people and have a collaborative culture where everybody’s uniqueness is celebrated and respected. Experience: Previous experience with strong admin and customer service skills is essential.
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Join Saffron Building Society as a Retentions Officer (12-Month FTC – Maternity Cover) Are you a pro at multitasking, an admin wizz and a people person at heart? Saffron Building Society is looking for a
Retentions Officer
to join our team on a 12-month fixed term contract to cover maternity leave. What’s in it for you? A dynamic role where your customer service and organisation skills will shine. The opportunity to build relationships while ensuring customer satisfaction. A supportive team environment to help you thrive. What are we looking for? Strong
administrative skills
– you’ve got an eye for detail and know how to keep things organised. A flair for
customer service
– you genuinely care about solving problems and creating positive experiences. Confidence in making
outbound calls
– you’re comfortable picking up the phone and engaging with customers. If you’re ready to make a difference and contribute to our mission of helping members achieve their financial goals, we want to hear from you! Apply now and help us retain what matters most – our valued customers. Benefits: 31 days holiday including bank holidays Holiday Exchange Scheme (buy or sell holiday days) Performance Dependent Annual Bonus Company Pension Scheme with 5% Employee and 8.5% Employer contributions (subject to eligibility, T&Cs) Life Assurance & Income Protection A flexible and supportive working culture including access to mental health first aiders About us: At Saffron Building Society, we’re ready to build happiness, inspire it, and celebrate it with our members, people, and communities. Our mission is to support our members in achieving their financial goals. We are committed to building a diverse group of talent and fostering an inclusive environment. We hire the best people and have a collaborative culture where everybody’s uniqueness is celebrated and respected. Experience: Previous experience with strong admin and customer service skills is essential.
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