Would you like to work for a company that gives you:
£250, up to £1000 cash incentives when referring a friend to come and join our team - T&C’s apply
Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.
Rewards your hard work by offering you the below team benefits when you join us:
Meals provided whilst on shift
Sales incentives and initiative rewards
Discounted / Free use of leisure facilities – “Hotel specific”
Free Car Parking – “Hotel specific”
Stays in our hotels at discounted prices
or Even free stays in our hotels as one of our rewards & recognition incentives Opportunities for your personal development within the Hotel Group Brand Portfolio Fully funded apprenticeships – T&C’s apply Annual Holidays entitlements inclusive of Bank Holidays Opportunity to buy additional holiday entitlements Pension enrolment Does the below sound like you? Passionate and willing to learn Positive attitude and someone who makes our guests smile Genuinely friendly and caring Enjoys working as part of a team Ambitious and hard working Excellent standards Good organisational / time management skills Resilient, creative, able to multitask and can work under pressure Ability to work morning, afternoon/evening, and weekends Able to deliver exceptional customer experiences all the time Klarent Hospitality are recruiting for a Room Sales Administrator We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio. We pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service. Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth. The Role: Ensure all telephone calls are handled politely and efficiently, ascertaining and accurately meeting the caller's needs Deal with any complaints in a friendly and efficient manner, ensuring guest satisfaction Ensure that Hotel PMS is maintained and updated with all Room Sales administration Have strong relationships with the Hotel sales and administration team to ensure all SRP's / RFPs are completed and kept up to date in a timely fashion Be proactive in identifying and communicating all sales leads to the hotel's Sales Manager Be motivated & encouraged to maximize selling opportunities by adding customer value at every opportunity, promoting the properties' facilities Be aware at all times of the current business targets, actual, budgeted and forecasted business levels and focus on achieving these Ensure RFP tracker is kept up to date Communicate and cooperate with all colleagues in all departments Ensure a high standard of personal hygiene and personal presentation at all times Understand relevant H&S and fire legislation and the implications on the operation of the department Uphold equal opportunities policy to ensure a positive culture and neutral working environment Actively participate in training both on and off the job Ensure appropriate promotions and tactical rates are communicated to Regional Director of Revenue and appropriate Brand Marketing as needed
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or Even free stays in our hotels as one of our rewards & recognition incentives Opportunities for your personal development within the Hotel Group Brand Portfolio Fully funded apprenticeships – T&C’s apply Annual Holidays entitlements inclusive of Bank Holidays Opportunity to buy additional holiday entitlements Pension enrolment Does the below sound like you? Passionate and willing to learn Positive attitude and someone who makes our guests smile Genuinely friendly and caring Enjoys working as part of a team Ambitious and hard working Excellent standards Good organisational / time management skills Resilient, creative, able to multitask and can work under pressure Ability to work morning, afternoon/evening, and weekends Able to deliver exceptional customer experiences all the time Klarent Hospitality are recruiting for a Room Sales Administrator We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio. We pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service. Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth. The Role: Ensure all telephone calls are handled politely and efficiently, ascertaining and accurately meeting the caller's needs Deal with any complaints in a friendly and efficient manner, ensuring guest satisfaction Ensure that Hotel PMS is maintained and updated with all Room Sales administration Have strong relationships with the Hotel sales and administration team to ensure all SRP's / RFPs are completed and kept up to date in a timely fashion Be proactive in identifying and communicating all sales leads to the hotel's Sales Manager Be motivated & encouraged to maximize selling opportunities by adding customer value at every opportunity, promoting the properties' facilities Be aware at all times of the current business targets, actual, budgeted and forecasted business levels and focus on achieving these Ensure RFP tracker is kept up to date Communicate and cooperate with all colleagues in all departments Ensure a high standard of personal hygiene and personal presentation at all times Understand relevant H&S and fire legislation and the implications on the operation of the department Uphold equal opportunities policy to ensure a positive culture and neutral working environment Actively participate in training both on and off the job Ensure appropriate promotions and tactical rates are communicated to Regional Director of Revenue and appropriate Brand Marketing as needed
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