Job Description
Safety & Security Supervisor Security & Safety The Langham, London; Europe’s first Grand Hotel and Forbes 5* rated property, is currently recruiting for a Security Supervisor to join our talented Security team. We are looking for a true hospitality professional, with the flair to deliver service at the highest level. ABOUT THE ROLE • Assist in the implementation and administration of health, safety, and fire safety policies. • Ensure compliance with safety procedures and legal obligations. • Investigate security and safety incidents, including accidents and fire alarms, and provide recommendations. • Deliver training sessions, communicate safety policies, and maintain up-to-date safety documentation. • Assist with conducting fire drills and act as a deputy in emergency situations. • Maintain records of safety activities, produce statistical reports, and ensure compliance with certifications. ABOUT YOU • Previous experience within a similar role. • Current SIA Door Supervisor license. • Excellent customer service skills. • Great observation and monitoring skills. • Ability to be assertive in any situation in a professional way. • Ability to work on your own initiative but also as part of the Security team. YOUR BENEFITS Financial Wellbeing • Paid Overtime. • Discretionary Service Charge. • 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service. • Access to Wagestream – a salary advance benefit. • Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affiliated hotels. • Discounted accommodation at The Langham, London for you and your family. • Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments. • Up to £750 Recommend a Friend referral bonus. • Seasonal Travelcard loan. • A subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs. • Company pension plan. • Life insurance. • Discounts in various high street and online shops. Mental Wellbeing • Colleague recognition system - being recognised and rewarded for positive guest comments or when you showcase one of our company values. • Learning and Development opportunities, including paid and unpaid cross-departmental training, empowering you to progress in your career. • 2 staff parties per year and several colleague social and community events. • Access to the Employee Assistance Programme by Hospitality Action (24/7). • Access to Qualified Mental Health First Aiders on site. • Most Valued Colleague of the Month and Year Awards. • Long Service Awards. Physical Wellbeing • Free meals on duty in our Staff Restaurant. • Uniform supplied and laundered or if non-uniform colleague, a complimentary valet service of work attire provided. • Enhanced Sick Pay. • Eye test vouchers. • Cycle2Work scheme. • Subsidised regular Back Massage, Reflexology.
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Safety & Security Supervisor Security & Safety The Langham, London; Europe’s first Grand Hotel and Forbes 5* rated property, is currently recruiting for a Security Supervisor to join our talented Security team. We are looking for a true hospitality professional, with the flair to deliver service at the highest level. ABOUT THE ROLE • Assist in the implementation and administration of health, safety, and fire safety policies. • Ensure compliance with safety procedures and legal obligations. • Investigate security and safety incidents, including accidents and fire alarms, and provide recommendations. • Deliver training sessions, communicate safety policies, and maintain up-to-date safety documentation. • Assist with conducting fire drills and act as a deputy in emergency situations. • Maintain records of safety activities, produce statistical reports, and ensure compliance with certifications. ABOUT YOU • Previous experience within a similar role. • Current SIA Door Supervisor license. • Excellent customer service skills. • Great observation and monitoring skills. • Ability to be assertive in any situation in a professional way. • Ability to work on your own initiative but also as part of the Security team. YOUR BENEFITS Financial Wellbeing • Paid Overtime. • Discretionary Service Charge. • 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service. • Access to Wagestream – a salary advance benefit. • Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affiliated hotels. • Discounted accommodation at The Langham, London for you and your family. • Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments. • Up to £750 Recommend a Friend referral bonus. • Seasonal Travelcard loan. • A subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs. • Company pension plan. • Life insurance. • Discounts in various high street and online shops. Mental Wellbeing • Colleague recognition system - being recognised and rewarded for positive guest comments or when you showcase one of our company values. • Learning and Development opportunities, including paid and unpaid cross-departmental training, empowering you to progress in your career. • 2 staff parties per year and several colleague social and community events. • Access to the Employee Assistance Programme by Hospitality Action (24/7). • Access to Qualified Mental Health First Aiders on site. • Most Valued Colleague of the Month and Year Awards. • Long Service Awards. Physical Wellbeing • Free meals on duty in our Staff Restaurant. • Uniform supplied and laundered or if non-uniform colleague, a complimentary valet service of work attire provided. • Enhanced Sick Pay. • Eye test vouchers. • Cycle2Work scheme. • Subsidised regular Back Massage, Reflexology.
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