As a Sales Account Manager, you should work to satisfy customer’s needs and requests, respond to their enquiries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented. Sales Account Manager responsibilities include: • Managing a selection of accounts to achieve long-term success • Market and develop our Public Sector Framework Agreements • Develop positive relationships with new and existing clients • Generate new sales using existing and potential customer networks • Act as the point of contact and handle customer’s individual needs • Attending client meetings • Completing administration work, as required • Monitor and report on account activity • Achieve set sales account targets, aligned with company objectives • Identify ways to maximise sales opportunities • Record quarterly sales results and annual forecasts/pipelines • Build strong communication lines with our supply chain • Suggest actions to improve sales performance and identify opportunities for growth Skills & Experience • Proven work experience as a Sales Account Manager • Experience with working in Public Sector Contracts or within Contract with Universities • Hands on experience in sales and an ability to deliver excellent customer experience • Knowledge of CRM software and MS Office • Understanding of sales performance metrics • Excellent communication and negotiation skills • Organised with the ability to plan activity and balance priorities • Positive, ambitious, hardworking and self-motivated • Good presentation skills
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