Networked Computerised system, including Sage Line 50, Infusionsoft, LargoTint, general office support (tel., fax, post, email etc). KEY TASKS: Receive paint orders by fax, email or over the phone from customers. Enter details onto Sage Line 50 in order to prepare paperwork for production department - Thinning sheets, delivery notes, batch labels, dip card labels. Prepare pro-forma invoices and take payment for cash customers. Agree delivery service required by customers. Liaise with production & RND department on despatch times. Despatch orders and raise invoices. File customer invoices and purchase orders. Enter consignments and raise manifest & labels. Produce paperwork for shipments outside of the UK. Make up sample packs for production. Send matched samples to customers. Customer Services: Check courier manifest daily for delivery discrepancies or problems. Liaise with courier on collections and deliveries. Maintain regular contact with all existing AVKO customers. General Office Administration: Answering the telephone. Support Colour Analyst department with labelling dip cards, signing thinning sheets, filing when needed. Print labels for packaging (road only/tin labels). Prepare, frank and take post to PO. Ensure credit topped up on Franking Machine. Monthly stock take and supplier order for stationary (to include headed paper). Sort post for Hamble Court Tenants and all Hangar 49 companies. Welcome visitors to the office & organise refreshments for client/supplier meetings. Assist in all areas that the company feels necessary.
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