A1 Personnel are currently recruiting for a
Sales Administrator
for a 6-month contract (potential extension available) on behalf of our client based in Croydon. Duties and Responsibilities: Handle enquiries from customers regarding products, services and order status. Respond to customer inquiries and resolve issues in a timely manner. Ensure customer information is accurate and up to date in company records. Administration support for quotation of all new projects. Liaise with material control and manufacturing departments for delivery promises. Booking out of service exchange, repair transmissions, etc. Inputting and booking out of spare part orders. Maintain up to date records on transmissions outstanding with customers. Process and track sales orders, ensuring timely delivery and customer satisfaction. Support warranty claim system working closely with other team members and service team. Liaise with other departments for urgent orders. Assisting in other company projects or tasks as and when required. Requirements: From a technical mechanical sales admin background. Experience of dealing directly with customers. Commercial acumen. Good telephone manner. Proficient in Excel and Word. Strong communication skills. Strong organizational and multi-tasking skills. Package Details: Fixed Term Contract, full-time contract. 5-day week, Mon – Thur 08:30-16:30, Fri 08:30 – 15:30 (36.5 hour working week). £30k - £35k (dependent on experience). Annual Bonus (pro rata on year of joining). 25 days holiday (pro rata). Pensions 3% EE and 6% ER. Life Assurance. Salary/Bonus Sacrifice. Private Health Care. Dental Health Care. Cycle to work scheme.
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Sales Administrator
for a 6-month contract (potential extension available) on behalf of our client based in Croydon. Duties and Responsibilities: Handle enquiries from customers regarding products, services and order status. Respond to customer inquiries and resolve issues in a timely manner. Ensure customer information is accurate and up to date in company records. Administration support for quotation of all new projects. Liaise with material control and manufacturing departments for delivery promises. Booking out of service exchange, repair transmissions, etc. Inputting and booking out of spare part orders. Maintain up to date records on transmissions outstanding with customers. Process and track sales orders, ensuring timely delivery and customer satisfaction. Support warranty claim system working closely with other team members and service team. Liaise with other departments for urgent orders. Assisting in other company projects or tasks as and when required. Requirements: From a technical mechanical sales admin background. Experience of dealing directly with customers. Commercial acumen. Good telephone manner. Proficient in Excel and Word. Strong communication skills. Strong organizational and multi-tasking skills. Package Details: Fixed Term Contract, full-time contract. 5-day week, Mon – Thur 08:30-16:30, Fri 08:30 – 15:30 (36.5 hour working week). £30k - £35k (dependent on experience). Annual Bonus (pro rata on year of joining). 25 days holiday (pro rata). Pensions 3% EE and 6% ER. Life Assurance. Salary/Bonus Sacrifice. Private Health Care. Dental Health Care. Cycle to work scheme.
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