In this role you will be the first point of contact for ERIKS customers when enquiring about our products and services.
At ERIKS, every day is different, from the nature of the products on offer to the industry our customers are from.
You'll be adaptable, a problem solver, and want to work in a fast-paced, dynamic environment.
Key Responsibilities
Initiating, developing, and maintaining customer relationships. Preparing, submitting, and following up customer quotations. Order processing. Providing basic levels of technical support on the products/services available from ERIKS (Full training provided). Introducing customers to new products/services. Providing market leading levels of customer service. Proactively calling downtraders and following up on live quotes in order to generate additional business. About You
You’re driven by the thought of delivering customer service excellence with ERIKS key customers, working in one of our Service Centres. You enjoy building relationships and are excited about the opportunity to play a part in both servicing our existing customers and growing our business with new customers. Your Offer
And if that wasn't enough to pique your interest, we also offer a very competitive salary and a range of benefits including: Ability to purchase an additional 5 days holiday subject to scheme rules. Contributory Pension Scheme. Bike to Work Scheme. Life Assurance. Up to 1 day’s paid leave to concentrate on your wellbeing. A full integrated Employee Assistance Programme including a 24/7 helpline for emotional and practical support, as well as financial and legal support. Unlimited mental health support from qualified mental healthcare professionals. 24/7, unlimited remote GP appointments. Six 1-2-1 nutritional video consultations per year. Six 1-2-1 digitally delivered personal training sessions per year. 360 Wellbeing Score. Physiotherapy — eight sessions a year shared between you and your partner. Medical second opinions. Savings and discounts for savings on weekly costs. On-demand wellness content. Company Sick Pay from day 1. Group Income Protection – after a period of sickness absence. Long service recognition. Free unlimited access to LinkedIn Learning. Free ERIKS Branded workwear. Free Eye tests. About Us
We’re ERIKS – a leading Specialised Industrial Service Provider, making remarkable a reality every single day. We offer a wide range of innovative and high-quality industrial service solutions with the overall mission to make “industry work better”. This is where you come in! Why ERIKS?
With 170 sites across the UK and Ireland, a supportive environment is never far away. And, even though we’re proud to be part of the manufacturing industry, our opportunities extend far beyond warehouse jobs. At ERIKS, we’re committed to building a community – it’s the people you work with, it’s the support you receive from your manager, it's the technical specialism that is at the core of everything we do. If you're passionate about solving complex customer challenges, then ERIKS is the right place for you.
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Initiating, developing, and maintaining customer relationships. Preparing, submitting, and following up customer quotations. Order processing. Providing basic levels of technical support on the products/services available from ERIKS (Full training provided). Introducing customers to new products/services. Providing market leading levels of customer service. Proactively calling downtraders and following up on live quotes in order to generate additional business. About You
You’re driven by the thought of delivering customer service excellence with ERIKS key customers, working in one of our Service Centres. You enjoy building relationships and are excited about the opportunity to play a part in both servicing our existing customers and growing our business with new customers. Your Offer
And if that wasn't enough to pique your interest, we also offer a very competitive salary and a range of benefits including: Ability to purchase an additional 5 days holiday subject to scheme rules. Contributory Pension Scheme. Bike to Work Scheme. Life Assurance. Up to 1 day’s paid leave to concentrate on your wellbeing. A full integrated Employee Assistance Programme including a 24/7 helpline for emotional and practical support, as well as financial and legal support. Unlimited mental health support from qualified mental healthcare professionals. 24/7, unlimited remote GP appointments. Six 1-2-1 nutritional video consultations per year. Six 1-2-1 digitally delivered personal training sessions per year. 360 Wellbeing Score. Physiotherapy — eight sessions a year shared between you and your partner. Medical second opinions. Savings and discounts for savings on weekly costs. On-demand wellness content. Company Sick Pay from day 1. Group Income Protection – after a period of sickness absence. Long service recognition. Free unlimited access to LinkedIn Learning. Free ERIKS Branded workwear. Free Eye tests. About Us
We’re ERIKS – a leading Specialised Industrial Service Provider, making remarkable a reality every single day. We offer a wide range of innovative and high-quality industrial service solutions with the overall mission to make “industry work better”. This is where you come in! Why ERIKS?
With 170 sites across the UK and Ireland, a supportive environment is never far away. And, even though we’re proud to be part of the manufacturing industry, our opportunities extend far beyond warehouse jobs. At ERIKS, we’re committed to building a community – it’s the people you work with, it’s the support you receive from your manager, it's the technical specialism that is at the core of everything we do. If you're passionate about solving complex customer challenges, then ERIKS is the right place for you.
#J-18808-Ljbffr
