Sales Administrator/Order Processor

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Full time
Location: Wickford
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Job offered by: Adore Recruitment
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Category:
Sales Administrator – Order Processor – Customer Service Administrator

Permanent Full time – office based

We have an exciting opportunity for an experienced administrator to join a company that supplies products to the building, timber & fencing merchants nationwide. This is a large, well-established company looking to add to their friendly team based in Wickford, Essex. This position will involve telephone liaison with customers who call in to order products, so someone with excellent relationship-building and customer service skills is ideal for this team. You will also process customer orders during the call.

You will also help advise and deal with queries.

Responsibilities:

Process incoming orders accurately and efficiently

Review order details for accuracy and completeness

Enter order information into the system

Coordinate with other departments to ensure timely order fulfillment

Communicate with customers regarding order status and updates

Resolve any issues or discrepancies with orders

Maintain organized records of all orders and related documentation

Experience:

Previous experience in order processing or a similar role is required

Proficient computer skills, including experience with order management systems

Strong attention to detail and accuracy

Excellent organizational and time management skills

If you have strong administrative skills and have processed orders over the phone, then we want to hear from you! Please submit your CV to me now.

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