Sales Advisor

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Full time
Location: Edinburgh
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Job offered by: Denholm Associates
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Category:
Are you looking for an exciting and varied role where no two days are the same? Join our dynamic team as a

Sales Advisor , where you’ll play a key role in the daily sales and operations of a busy self-storage facility. About the Role

As a Sales Advisor, you’ll be the first point of contact for customers, helping them find the right storage solutions while ensuring smooth operations on-site. Your ability to deliver excellent customer service and manage tasks efficiently will be essential to your success. Key Responsibilities

Sales and Customer Interaction: Handle daily self-storage inquiries via phone, email, and in-person. Utilize various software systems for inquiry management and sales follow-up. Respond promptly to online inquiries (within 10 minutes). Follow structured processes for follow-ups and log results in the CRM system. Ensure customers have the appropriate Store Protection for their goods. Promote additional services such as premium storage rooms, removals, packing materials, and warehousing. On-Site Support: Welcome and assist customers accessing the facility or setting up storage rooms. Verify and process customer documentation, including photo ID and proof of address. Provide facility tours, demonstrating the use of key fobs, trolleys, lifts, and storage spaces. Other Duties: Perform routine cleaning and security checks to maintain a safe and tidy facility. Collaborate with team members at other locations as required. What We’re Looking For:

Proficiency in PC usage and software systems. Strong communication and customer service skills. Ability to follow structured processes and maintain attention to detail. A proactive, flexible, and team-oriented attitude. This role offers a dynamic work environment with plenty of variety and opportunities to engage with customers directly. If you thrive in a fast-paced setting and enjoy providing excellent service, we’d love to hear from you! Job Type:

Full-time Location:

Edinburgh Take the next step in your career and join a team that values dedication, adaptability, and customer satisfaction! You can apply here

Name Email Message Upload your CV If you have accessibility requirements, please tick the box. We try to make the application process as accessible as possible, so it’s important for us to know if you need any help. Contact me

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