Established in Somerset in 1971, Mulberry has grown to be the largest maker of luxury leather goods in the United Kingdom. With a contemporary take on British heritage and a focus on responsible craft, our ambition is to create progressive luxury.
Sustainability has been part of the Mulberry ethos since the brand's inception; in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification.
Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. If these are values you share, we would love you to join our team.
Role Overview
At Mulberry, our Sales Assistants are called 'Experience Experts', and it's because you need to create truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to customize each experience and nurture long-lasting relationships with your customers. You will be open to learning and developing yourself as you strive to be an expert within your field and a key contributor to Mulberry. What we need from you:
You will always be customer focused:
Create a welcoming and fun environment for your customers and team. Deliver an engaging and memorable customer experience in your store. Develop and maintain key customer relationships using in-store CRM tools. Expand your knowledge of our products, brand, services, and local events to enhance the customer experience. You will be responsible:
Be curious about the business and willing to share your ideas. Enjoy working as part of a team and nurture relationships with your colleagues. Deliver operational excellence, showing respect and consideration for people, product, and your environment. You will be environmentally conscious:
Contribute to decreasing Mulberry’s carbon footprint and promoting a greener, more sustainable future. Promote equity, empathy, and understanding within your internal and external communities. You are:
Engaging Agile Curious In love with fashion! What we will do for you:
Competitive basic salary Bonus Product allowance Enviable staff discount and exclusive access to staff sales Extra day off for your birthday Pension Contributions & Life Assurance Training and development opportunities, including full access to LinkedIn Learning x2 Community Days per year Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills, or experience as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at talent@mulberry.com.
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At Mulberry, our Sales Assistants are called 'Experience Experts', and it's because you need to create truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to customize each experience and nurture long-lasting relationships with your customers. You will be open to learning and developing yourself as you strive to be an expert within your field and a key contributor to Mulberry. What we need from you:
You will always be customer focused:
Create a welcoming and fun environment for your customers and team. Deliver an engaging and memorable customer experience in your store. Develop and maintain key customer relationships using in-store CRM tools. Expand your knowledge of our products, brand, services, and local events to enhance the customer experience. You will be responsible:
Be curious about the business and willing to share your ideas. Enjoy working as part of a team and nurture relationships with your colleagues. Deliver operational excellence, showing respect and consideration for people, product, and your environment. You will be environmentally conscious:
Contribute to decreasing Mulberry’s carbon footprint and promoting a greener, more sustainable future. Promote equity, empathy, and understanding within your internal and external communities. You are:
Engaging Agile Curious In love with fashion! What we will do for you:
Competitive basic salary Bonus Product allowance Enviable staff discount and exclusive access to staff sales Extra day off for your birthday Pension Contributions & Life Assurance Training and development opportunities, including full access to LinkedIn Learning x2 Community Days per year Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills, or experience as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at talent@mulberry.com.
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