Customer focused Sales Associates sought for our key UK Bang & Olufsen Store. As our new Sales Associate your emphasis will be on one-to-one consultative selling skills, delivering new business through a focused, considered sales approach.
Key responsibilities
Achieving monthly sales and profit budgets both individually and for the store.
Understand and practice the processes of solution selling, using techniques and skills to maximize all opportunities for upselling and add-on selling with both new and existing clients.
Enhanced levels of personal presentation with a confident ability to demonstrate showroom products.
Ensure the showroom is clean and tidy in line with Company Policies and Procedures, meeting agreed company standards for opening and closing times, appearance, housekeeping, and product display.
Maintain and develop relationships with all internal customers.
Achieve the required level of customer satisfaction through full use of the CRM System.
Deliver a high percentage of satisfied returning customers.
Attend, organize, and contribute to all meetings and events as required, including external customer meetings and events, meetings with alliance partners, and in-home product demonstrations.
Support the Store Manager in ensuring that all paperwork and spreadsheets are completed in full and on time, as well as supporting items (products/marketing material) that are out of stock.
Uphold all Company Policies and Procedures at all times, particularly those relating to Occupational Health and Safety, Trade Practices Act, Discrimination and Harassment, and Privacy Laws.
Liaise with other departments within Harrods to expand our database and customer leads.
Work with the interior design team in Harrods and external interior design companies to generate new clients.
What you bring
We are looking for a highly motivated and capable Sales Associate who can demonstrate a proven history of sales in previous roles. You will be required to work to targets that involve closing sales generated from passing trade combined with a proactive sales approach, contacting previous or current clients. Full product training will be provided, but it is expected that
this person
will bring energy and enthusiasm to the role. Moreover, you bring: Energy and enthusiasm to make the showroom an inspirational and energized environment that customers enjoy. Ability to build a comprehensive client base through articulate and knowledgeable communication. Enhanced interpersonal skills. Experience dealing with an affluent customer base. Ability to seek out sales opportunities and build long-lasting relationships with clients and potential clients. Previous experience in a one-to-one customer-oriented organization. What we offer This role reports to the Store Manager, Harrods and is part of the extensive UK & Ireland team. Furthermore, this position will have internal interaction with VM, Training, Marketing, and other global functions. With approximately 1,100 employees, Bang & Olufsen is an agile company that allows individual flexibility and decision-making. Our hierarchy is flat, and our communication is open and trustworthy. We believe in mutual respect and that constructive feedback makes us grow as professionals and as a company, and we have a genuine interest in learning from each other. Compensation : Competitive salary and benefits package. Location : Harrods, London. Start date : As soon as possible. Travel : Approx. 5%. How to apply Submit your CV and application in English by pressing the ‘Apply’ button. Applications are assessed continuously, so please apply as soon as possible and no later than 7th February 2025. At Bang & Olufsen, we believe in equal opportunities for all. We encourage applicants to focus on their qualifications, skills, and experience when submitting their CVs. Please refrain from including personal information such as photographs, marital status, or gender. Our hiring decisions are based solely on merit, and we are committed to fostering a diverse and inclusive workplace where everyone has an equal chance to succeed. If you see yourself in the position and believe you have the potential to support Bang & Olufsen's future, even if you don't meet all the requirements, we sincerely encourage you to apply. We look forward to hearing from you! If you want to know more about the position, you are welcome to contact our Global TA Manager, Grant Stevens-Bulmer at
GRSB@bang-olufsen.dk . Please
do not
send your CV and application to this e-mail directly as these will not be taken into consideration. Read more about our recruitment process and explore your career opportunities within Bang & Olufsen
here . Bang & Olufsen
has, for 100 years, developed luxury audio products that change moods and inspire minds. With offices in Denmark (headquartered in Struer) and the rest of the world, Bang & Olufsen is determined to create products that push the boundaries of audio technology. To this day, every product is still characterized by the unique combination of beautiful sound, timeless design, and unrivaled craftsmanship.
#J-18808-Ljbffr
this person
will bring energy and enthusiasm to the role. Moreover, you bring: Energy and enthusiasm to make the showroom an inspirational and energized environment that customers enjoy. Ability to build a comprehensive client base through articulate and knowledgeable communication. Enhanced interpersonal skills. Experience dealing with an affluent customer base. Ability to seek out sales opportunities and build long-lasting relationships with clients and potential clients. Previous experience in a one-to-one customer-oriented organization. What we offer This role reports to the Store Manager, Harrods and is part of the extensive UK & Ireland team. Furthermore, this position will have internal interaction with VM, Training, Marketing, and other global functions. With approximately 1,100 employees, Bang & Olufsen is an agile company that allows individual flexibility and decision-making. Our hierarchy is flat, and our communication is open and trustworthy. We believe in mutual respect and that constructive feedback makes us grow as professionals and as a company, and we have a genuine interest in learning from each other. Compensation : Competitive salary and benefits package. Location : Harrods, London. Start date : As soon as possible. Travel : Approx. 5%. How to apply Submit your CV and application in English by pressing the ‘Apply’ button. Applications are assessed continuously, so please apply as soon as possible and no later than 7th February 2025. At Bang & Olufsen, we believe in equal opportunities for all. We encourage applicants to focus on their qualifications, skills, and experience when submitting their CVs. Please refrain from including personal information such as photographs, marital status, or gender. Our hiring decisions are based solely on merit, and we are committed to fostering a diverse and inclusive workplace where everyone has an equal chance to succeed. If you see yourself in the position and believe you have the potential to support Bang & Olufsen's future, even if you don't meet all the requirements, we sincerely encourage you to apply. We look forward to hearing from you! If you want to know more about the position, you are welcome to contact our Global TA Manager, Grant Stevens-Bulmer at
GRSB@bang-olufsen.dk . Please
do not
send your CV and application to this e-mail directly as these will not be taken into consideration. Read more about our recruitment process and explore your career opportunities within Bang & Olufsen
here . Bang & Olufsen
has, for 100 years, developed luxury audio products that change moods and inspire minds. With offices in Denmark (headquartered in Struer) and the rest of the world, Bang & Olufsen is determined to create products that push the boundaries of audio technology. To this day, every product is still characterized by the unique combination of beautiful sound, timeless design, and unrivaled craftsmanship.
#J-18808-Ljbffr
