Sales Associate - Womenswear, Anine Bing (Full Time - 37.5 hours)
London Employer:
Selfridges Reference:
selfridges/TP/185060/5714/321 As a Sales Associate, you are an essential part of a team that creates the extraordinary experiences our customers expect from Selfridges.
Customer service is at the heart of what you do, you will be an expert for all things Selfridges and the go-to person to help our customers. You are fully knowledgeable of everything about the store including the latest products, events and services that only Selfridges can offer.
As a Sales Associate you will: Work as part of a team focused on creating a memorable customer experience by building rapport, sharing product knowledge and catering to customer needs Conduct sales, refunds and exchanges, helping the customer to find another suitable item/product if necessary or alternatively, offer our online services Maintain the highest of retail standards through selling and replenishing stock, organising rails, and hosting Be open to customer feedback, using it constructively to continually raise the bar for service, sales and retail standards in your area Manage and oversee the stock in your department, from unpacking deliveries, (new and replenished lines), to completing audits and maintaining the stock room Adapt to the challenges that vary from day to day; a flexible role, you may be required to work in different departments Use your natural curiosity to stay ahead of the latest trends by expanding your knowledge of products and competitors Follow health, safety and security procedures, and play an active role in preventing stock loss A bit about you: Great communicator, able to positively engage with all types of customers (domestic and international) with varying needs and requirements Well informed, developing excellent product knowledge by following trends and being aware of competitors’ activity, along with taking part in supplier training Known to be a sales and service expert, using these skills to deliver the extraordinary each time and take the initiative to provide additional services where appropriate Problem-solving skills, going above and beyond to resolve issues for customers and adapting your approach to each individual Flexible and adaptable to business needs, comfortable taking ownership for tasks that may go beyond the role expectation An example of our values, a reliable and respected colleague This guide represents a summary of the role; however, all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business. Salary:
Up to £30,000 including bonus and benefits
#J-18808-Ljbffr
London Employer:
Selfridges Reference:
selfridges/TP/185060/5714/321 As a Sales Associate, you are an essential part of a team that creates the extraordinary experiences our customers expect from Selfridges.
Customer service is at the heart of what you do, you will be an expert for all things Selfridges and the go-to person to help our customers. You are fully knowledgeable of everything about the store including the latest products, events and services that only Selfridges can offer.
As a Sales Associate you will: Work as part of a team focused on creating a memorable customer experience by building rapport, sharing product knowledge and catering to customer needs Conduct sales, refunds and exchanges, helping the customer to find another suitable item/product if necessary or alternatively, offer our online services Maintain the highest of retail standards through selling and replenishing stock, organising rails, and hosting Be open to customer feedback, using it constructively to continually raise the bar for service, sales and retail standards in your area Manage and oversee the stock in your department, from unpacking deliveries, (new and replenished lines), to completing audits and maintaining the stock room Adapt to the challenges that vary from day to day; a flexible role, you may be required to work in different departments Use your natural curiosity to stay ahead of the latest trends by expanding your knowledge of products and competitors Follow health, safety and security procedures, and play an active role in preventing stock loss A bit about you: Great communicator, able to positively engage with all types of customers (domestic and international) with varying needs and requirements Well informed, developing excellent product knowledge by following trends and being aware of competitors’ activity, along with taking part in supplier training Known to be a sales and service expert, using these skills to deliver the extraordinary each time and take the initiative to provide additional services where appropriate Problem-solving skills, going above and beyond to resolve issues for customers and adapting your approach to each individual Flexible and adaptable to business needs, comfortable taking ownership for tasks that may go beyond the role expectation An example of our values, a reliable and respected colleague This guide represents a summary of the role; however, all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business. Salary:
Up to £30,000 including bonus and benefits
#J-18808-Ljbffr
