Sales & Customer Service Administrator

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Full time
Location: Carlisle
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Job offered by: NXT Recruitment LTD
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Category:
Job type:

Permanent Hours:

Full-time Monday-Friday Salary:

Up to £26,000 Location:

Carlisle (Rural) We’re delighted to be working on behalf of one of the UK’s leading suppliers of materials to the construction industry. The role You will be responsible for providing a robust administration support function and delivering exceptional customer service. Daily input of sales orders and delivery notes on the in-house system Preparing orders and delivery dockets for the warehouse Confidently answering the telephone and managing enquiries to develop relationships and maximise sales opportunities Monitoring emails and ensuring enquiries are responded to in a timely manner to maximise business opportunities Booking parcels and pallets onto the transporters logistic system Acknowledging customer orders, confirming their despatch and monitoring delivery Keeping customers updated on stock availability and maintaining system for back orders Liaising with pallet and parcel companies about delivery queries/problems Sending Proof of Delivery (PODs) when asked by customer Invoicing customers and checking paperwork Preferred Skills & Experience Excellent administration and customer service skills Strong communication skills and confidence in talking over the phone The ability to use initiative and work effectively to deadlines Attention to detail and ability to follow processes Knowledge of construction and building products (desirable) Apply online today, call Simon Kean on 01228 812585 or email Simon.Kean@NXTRecruitment.co.uk for more details

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