Based predominately in Luddesdown office, with hybrid working options available. Your role is essential to support our Director. Develop a good knowledge of the Estate sales channel and help identify business opportunities across that channel. Conduct desktop research to create leads and opportunities for the Estate Sales Director. Track sales ROS vs budget for each SKU and determine whether we are getting ROI for the investment on each project. Monthly ROS data across all Accounts to be detailed and analysed. Track orders and investigate and project or shipping delays for customers waiting on wine. Ensure our CRM is up to date with current and prospective customer contact details and notes on support interactions. Refer complex cases to Estate Sales Director. Follow-up contact to inform customers of new opportunities and that they are satisfied with a particular product. Arrange meetings, travel and accommodation for the Estate Sales Director as and when required. Requirements
Excellent (written and verbal) communication and administrative skills. Fluent in written and spoken English. Ability to work independently and complete assigned tasks within identified time frames. Organised, dependable and detail-oriented team player. A quick learner with an awareness of a high sense of urgency. Ability to work well under pressure. Skilled in Excel with previous experience in developing and implementing automated processes for data entry, analysis and reporting. Advantage
Educated to degree level, or equivalent. Not necessary but some knowledge of the BWS industry would be helpful. Use initiative to resolve issues where possible, without escalation. Recognise opportunities for increased efforts in the role and action accordingly. Initiation of efficiencies in work processes. Ability to conduct tasks in proactive manner with energy and tenacity. Benefits
Be part of an exciting and disruptive English Sparkling wine producer. 25 days annual leave per year plus 8 bank holidays. A performance-based salary bonus. Generous staff discount. Perkbox. Company pension scheme.
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