Sales Executive

Job Summary You will be joining the sales team to identify, nurture, and secure new and existing customers through customer service, with a proactive sales approach. You will work with the team in achieving the sales target and assisting with the administration side of those sales and will report directly to the Sales Manager. You will work Monday to Friday 9am to 5pm. The role will be office-based predominantly, but there may be occasional need to travel to customers, events/exhibitions, UK and overseas (company vehicles for travel available). All training on products and the role will be provided during the role. Responsibilities Answering email inquiries and incoming calls in a professional manner or transferring to a team member or dealing with the inquiry directly. Keeping customers updated and building relationships with them via email and phone, and occasionally face-to-face visits. Attending UK and export sales exhibitions when needed, engaging with visitors in a presentable, approachable, and professional manner. Visiting potential B2B customers who can resell the product through their clinics across the UK, which may include travel and possible overnight stays within the UK. Fulfilling brochure requests and adding brochure requests/e-book requests to the CRM system, following up where possible. Assisting customers immediately through online chat features and recording conversations for follow-ups the next day. Adding website, e-commerce, and phone orders to the CRM system and setting up relevant follow-ups for themselves or the team. Checking the website for abandoned checkouts and contacting customers for follow-ups. Learning the products and making tailored quotations for each client's individual needs. Assisting in preparing orders and goods for dispatch to clients by tailoring them to client needs. Building on the sales received as a direct result of your involvement in the business. Skills and Experience Required Previous experience in a customer service or sales-focused position with good administration skills. A customer service-driven individual with a passion for helping others. Enthusiastic but also empathetic towards customers. A good listener. Highly organized with good attention to detail. You must hold a UK driving license. Benefits 25 days annual leave plus 8 bank holidays. Uncapped commission structure. A mobile phone will be provided. Company vehicle for any travel to see clients. Regular social events. Only suitable candidates will be directly contacted about this position, and we will not store or process the data of candidates in any way unless consent has been obtained.

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