Sales Incentive Analyst
to join the team. This is a unique and exciting opportunity to take part and lead the journey with us to further develop our Sales Incentive Plan. The Sales Incentive Analyst will be responsible for supporting the execution and administration of our global sales compensation and incentive plans. This position will focus on many aspects of sales incentive plans, including but not limited to commission calculations and payments, reporting, sales target development, tracking key performance metrics, measuring plan effectiveness, and process innovation. This high visibility, vital role will report to the Sr Manager Sales Incentive Plans and will work closely with our sales leadership team, HR, Finance, and Legal. The ideal candidate will be highly detail-oriented and analytical with outstanding communication and interpersonal skills. Role and Responsibilities
Administer sales compensation plans with key stakeholders to ensure accurate and timely performance calculations and sales compensation payouts. Serve as a first responder to the Sales team: research and resolve commission-related inquiries from the Sales team (e.g., system access issues, transaction disputes, credits, and payment calculations). Validate calculations, commission rates, and metrics; participate in audits. Create Governance Board decks in partnership with the Sr Manager. Partner with Finance and Sales Operations to retrieve results for incentive calculation purposes. Perform analysis to determine the impact on the company and the individual for any proposed changes to incentive plans for the Agency line of business. Leverage market trends to shape Sales Incentive plans that boost employee retention rates. Perform external benchmarking studies to evaluate the effectiveness of our plan. Interpret applicable market trends, data, and conduct feasibility studies to advise leadership on necessary compensation program adjustments, improvements, and exceptions. Collaborate with People Business Partners and Payroll teams to process new hires, terminations, and transfers; set up new hires in line with plan policies and procedures. Assist with monthly and quarterly analyses to measure compensation plan performance including variance to budget, correlation between results and payouts by individual contributor and manager. Track compensation plan results and analyze sales incentive plan effectiveness in achieving business goals/strategy. Proactively engage across Sales Business Groups to drive improvements through organizational knowledge and deep understanding of business performance. Participate in the process of creating recommendations through insights and modeling for stakeholder reviews and future design cycles. Basic Qualifications
Bachelor’s Degree (or equivalent) in Finance, Accounting, Business Administration, or a similar field; Master's Degree in a related field preferred. 3-5+ years of hands-on sales compensation administration experience. Strong knowledge of incentive plan structures (quotas, accelerators, pay mix, and on-target earnings, excellence, pay for performance) and tools. Proven experience in creating, proposing, and rolling out Sales Incentive Plans in large companies (SaaS business models preferred). Advanced Excel skills: model building, use of advanced formulas and arrays, pivot tables, data manipulation. Customer service oriented with the ability to collaborate with individuals at all levels of the organization to solve problems. Strong analytical and critical thinking skills including data manipulation and modeling. Curious mindset and initiative-taker; ability to interpret data and communicate messages clearly and concisely. Impeccable interpersonal and communication skills, both written and verbal, with an ability to work across an organization, developing key relationships at all levels. Ability to work under tight deadlines. Strategic thinking to anticipate potential issues and suggest creative alternatives to overcome barriers. Flexibility to complete tasks and attend meetings outside of work hours to meet tight deadlines and communicate information to the global team in a timely manner. Strong experience in process automation and improvements. Preferred Skills/Requirements
Experience using Salesforce, Microsoft Office products with advanced PowerPoint, Workday, and other third-party tools is highly preferred. Experience using Einstein Analytics (Tableau CRM), Alteryx, or other analytical tools is highly preferred. Advanced modeling in SQL experience highly regarded. Experience in Sales Incentive/compensation System implementation. We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.
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