Sales Manager B2B (f/m/d)

Purpose of Position Our newly defined Retention & Growth Team is responsible for two key areas: Retention of customers to ensure sustainable continuity. Growth of our portfolio in line with GP and ARR targets. With retention in mind, this team will lead the migration of customers onto MarTech commercials as part of our business transformation. Alongside this, the team will also be the home for revenue optimization through methods such as upselling customers to a higher Platform Offer or Service Package, cross-selling additional services or add-ons, expanding into new markets, or downgrading customers to a more suitable Platform Offer or Service Package that meets their needs. The R&G Manager role is responsible for overseeing the migration and negotiation of customers to new MarTech contracts at the local market level and achieving the targets set by their R&G Team Leader. The role will report directly to their local R&G Team Leader who will support with direct line management and training, while the wider team reports back to the Global Migration Manager focused on R&G team alignment regarding processes and progress reporting. The role will require ownership of customer relationships concerning renegotiations, upsell, and downgrade opportunities, culminating in signed contracts. For the purpose of Retention & Growth, this role will liaise with various departments within the business, including Client Services, GtM, GBOps, Legal, Info-sec, Finance, and our technical teams. The R&G team is committed to working as a virtual team by exchanging knowledge, aligning processes, and delivering data and insights from their teams. This team is also likely to support other market R&G teams as needed. Key Tasks Drafting, reviewing, and executing agreements (including but not limited to Contracts, Renegotiations/Renewals, Upgrades, Downgrades, Non-Disclosure Agreements, Partner or Third-Party Agreements, etc.). Negotiating directly with client contacts to reach a mutually agreeable solution that remains within our MarTech strategy and aligns with our GP and ARR targets. Working towards personal targets set by your local R&G Team Leader, reviewing and reporting on progress across all accounts. Running risk & opportunity analysis sessions with local market Client Services teams to better understand the target customer set and recommended approach. Collaborating and communicating regularly with other in-market R&G Managers, attending team huddles at both local market and virtual R&G team levels. Leading or being involved in existing business RFPs, coordinating required teams and overseeing delivery to the customer. Completing and coordinating any contract queries within your scope, including but not limited to Security Audits, DPAs, and Voucher connect agreements. Liaising with the group legal department on any non-standard advertiser contract amendments as required to minimize Awin exposure and risk. Working closely with the Finance team to ensure adherence to broader finance and risk requirements, such as revenue recognitions, pricing, and discounting policies, with a clear understanding of the economic impact of terms and term options. Developing and implementing procedures in line with our business strategy for contract management and administration, and contributing to other company policies and procedures where appropriate. Providing guidance on contractual matters internally, including contracting practices and processes. Communicating clearly with all parties the relevant information, including status updates and signed contracts. Adhering to correct contract administration, records, and documentation, including receipt and control of all contract correspondence, changes, status reports, etc. Skills & Expertise Affiliate marketing experience ideally in a customer-facing role. Awareness of your local market competitor landscape and Awin Offering (MarTech Vision, Offers, and Service Packages). Strong verbal communication skills. A thirst for knowledge and the ability to work under pressure. Driven with a commercial mindset. Proven problem-solving skills. Proven negotiating and persuading skills. Local market language required. Our Offer Flexi-Week and Work-Life Balance : We prioritize your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves. Remote Working Allowance : You will receive a monthly allowance to cover part of your running costs. We will also support you in setting up your remote workspace appropriately. Flexi-Office : We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities across Awin regions. Development : We’ve built our extensive training suite, Awin Academy, to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development. Established in 2000, Awin is proud of our dynamic, social, and inclusive culture. Like all businesses, we’ve adapted and nurtured our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities. Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships is diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know. Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development. #LI-MM1

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