Company Description
#BeLimitless
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
Job Description Scope and Objectives The Sales Manager will manage a portfolio of accounts across specified market segments to drive revenues to achieve targets defined in the sales & marketing budget. Essential Responsibilities and Duties Business Development and Prospecting: Work together with sales team leadership to achieve market segment budgeted revenues as defined in the Sales & Marketing budget. Drive results by prospecting and securing business through a proactive, consultative sales approach. Effectively prepare and present quotations and proposals in a timely manner to customers. Conduct site visits, FAM trips, sales trips as required based on business requirements and pro-active targets. Maintain a healthy pipeline at all times that ensures achievement of established revenue targets. Provide timely market intelligence and research to commercial leadership team. Research, prospect and qualify contacts and accounts to drive growth in account portfolio and hotel databases. Review direct competition, recommending tactics and strategies to maintain lead market position. Monitor competitor set activities and intelligence sources to identify sources of business and prospect new leads/accounts to exceed fair market share performance. Develop, mentor and share knowledge with the sales team. Attend weekly sales and revenue meetings. Attend all compulsory training courses as directed by T&C division. ‘Meet and Greet’ arrival SAG guests, accurately logging Delphi accounts, contacts and activities. Keep and maintain an accurate and up to date CRM database. Learn and adopt all SOPs and training related to the role and any initiatives or programs implemented. Manage duties assigned by the Director of Sales, Assistant Director of Sales providing support to the team. Product Knowledge and Training: Maintain thorough and complete product knowledge of the hotel and in-depth understanding of comp set’s Features/Advantages/Benefits. Create VIP or Group resumes identifying and communicating traveler’s needs and acting as liaison to ensure all operational and marketing aspects of their stay are met. Understand and utilize the sales tools the company provides and to follow and support all sales and marketing MOS. Ability to sell all hotel products and services. Understand and maximize the utilization of all automated sales and reservations systems (Opera) involved with corporate or travel industry business. Participate in sales meetings, pipeline meetings and leadership meetings as required. Respond and maintain effective correspondence with all potential and existing clients. Follow up on all pending and currently booked business details. Produce monthly sales recaps of market achievement based upon marketing plan objectives. Produce and execute quarterly and annual action plans.
Additional Information Skills & Qualifications College Degree – 4 years or equivalent experience. Luxury hotel Sales preferred (minimum of 3 years) or 3 – 5 years operational hotel experience. Proven sales track record is a plus. Working computer skills and knowledge including but not limited to Excel, Word, PowerPoint, Internet and Opera. Reading, writing and oral proficiency in the required languages. Creativity in connecting with decision-makers. Telephone prospecting skills. Time management skills. Selling through email and in-person. Written communication skills. Can-do attitude.
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Job Description Scope and Objectives The Sales Manager will manage a portfolio of accounts across specified market segments to drive revenues to achieve targets defined in the sales & marketing budget. Essential Responsibilities and Duties Business Development and Prospecting: Work together with sales team leadership to achieve market segment budgeted revenues as defined in the Sales & Marketing budget. Drive results by prospecting and securing business through a proactive, consultative sales approach. Effectively prepare and present quotations and proposals in a timely manner to customers. Conduct site visits, FAM trips, sales trips as required based on business requirements and pro-active targets. Maintain a healthy pipeline at all times that ensures achievement of established revenue targets. Provide timely market intelligence and research to commercial leadership team. Research, prospect and qualify contacts and accounts to drive growth in account portfolio and hotel databases. Review direct competition, recommending tactics and strategies to maintain lead market position. Monitor competitor set activities and intelligence sources to identify sources of business and prospect new leads/accounts to exceed fair market share performance. Develop, mentor and share knowledge with the sales team. Attend weekly sales and revenue meetings. Attend all compulsory training courses as directed by T&C division. ‘Meet and Greet’ arrival SAG guests, accurately logging Delphi accounts, contacts and activities. Keep and maintain an accurate and up to date CRM database. Learn and adopt all SOPs and training related to the role and any initiatives or programs implemented. Manage duties assigned by the Director of Sales, Assistant Director of Sales providing support to the team. Product Knowledge and Training: Maintain thorough and complete product knowledge of the hotel and in-depth understanding of comp set’s Features/Advantages/Benefits. Create VIP or Group resumes identifying and communicating traveler’s needs and acting as liaison to ensure all operational and marketing aspects of their stay are met. Understand and utilize the sales tools the company provides and to follow and support all sales and marketing MOS. Ability to sell all hotel products and services. Understand and maximize the utilization of all automated sales and reservations systems (Opera) involved with corporate or travel industry business. Participate in sales meetings, pipeline meetings and leadership meetings as required. Respond and maintain effective correspondence with all potential and existing clients. Follow up on all pending and currently booked business details. Produce monthly sales recaps of market achievement based upon marketing plan objectives. Produce and execute quarterly and annual action plans.
Additional Information Skills & Qualifications College Degree – 4 years or equivalent experience. Luxury hotel Sales preferred (minimum of 3 years) or 3 – 5 years operational hotel experience. Proven sales track record is a plus. Working computer skills and knowledge including but not limited to Excel, Word, PowerPoint, Internet and Opera. Reading, writing and oral proficiency in the required languages. Creativity in connecting with decision-makers. Telephone prospecting skills. Time management skills. Selling through email and in-person. Written communication skills. Can-do attitude.
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