Branch Manager
to lead our team to new heights. Why Join Martin & Co? At Martin & Co, part of The Property Franchise Group (TPFG), we are proud to be one of the UK’s most recognized and trusted property brands. With over 30 years of industry experience, a nationwide presence, and a strong reputation for delivering exceptional results, we’re committed to supporting our team members as they thrive in their careers. Market Leaders : We are the UK’s best-known property agents, with a significant market share in lettings and sales. Career Progression : We invest in our people, offering opportunities to grow into regional management roles or multi-branch oversight for high performers. Ongoing Training and Development : Stay ahead with access to industry-leading resources and training to enhance your skills. Competitive Rewards : Benefit from a competitive salary, performance-based incentives, and perks that recognize your contributions. Supportive Environment : Be part of a collaborative and inclusive culture where your ideas and leadership are valued. Cutting-Edge Tools : Utilize modern property management systems, digital marketing tools, and CRM platforms to drive success. Your Role As Branch Manager, you will play a critical role in the success of the branch. You’ll lead a passionate and high-performing team while driving growth and ensuring our clients receive first-class service. Key Responsibilities Leadership and Team Management: Oversee the day-to-day running of the office and ensure smooth operations. Mentor and develop team members through regular appraisals, training, and support. Organize and run daily morning meetings to align the team with goals and strategies. Foster a positive, collaborative work environment that encourages teamwork and innovation. Business Development and Marketing: Increase office market share by generating new and repeat business opportunities in lettings and sales. Develop and execute targeted marketing campaigns, including PPC/Google Ads and leafleting. Take a proactive approach to local marketing to build brand awareness and establish a strong local presence. Client Management and Service Excellence: Conduct market appraisals, provide qualified market advice, and secure new instructions. Liaise with landlords, tenants, vendors, and buyers to ensure smooth transactions. Deliver exceptional customer service, maintaining regular communication with all stakeholders. Handle complaints promptly and professionally, always aiming for resolution. Operational and Compliance Oversight: Manage applicant databases, ensuring regular contact and efficient applicant management. Ensure all tenancy and sales agreements comply with current legislation, including GDPR, Anti-Money Laundering, and the Housing Act. Monitor office systems, client accounting, and software to maintain operational efficiency. Produce regular performance reports, including monthly MSF reports. Financial Management: Achieve individual and office profit targets while maintaining agreed fee levels. Oversee financial transactions, including taking deposits, managing receipts, and ensuring accurate record-keeping. What We’re Looking For To succeed in this role, you’ll need: Proven Leadership : A strong track record of managing a team in the lettings, sales, or property industry. Results-Driven Approach : Demonstrated ability to achieve and exceed sales and profit targets. Customer Focus : A passion for delivering outstanding service to clients. Industry Knowledge : Comprehensive understanding of lettings legislation, compliance requirements, and market trends. Strong Communication Skills : The ability to negotiate, build relationships, and resolve issues effectively. Organizational Excellence : Efficient diary management, planning, and multitasking skills. The Impact You’ll Have By joining Martin & Co, you’ll: Be instrumental in driving the branch’s success and increasing its market share. Play a key role in securing high-quality tenants and buyers, ensuring long-term satisfaction for our clients. Contribute to the growth of one of the most trusted property brands in the UK. What Our Team Says "I love working at Martin & Co because it’s a supportive environment where I can grow my career while being part of a team that values innovation and client success."
– [Employee Name, Position] Next Steps If you’re ready to join a market leader and make your mark in the property industry, we’d love to hear from you. Apply now
by sending your CV and a cover letter to [Insert Contact Information]. Let’s build a future together! Main Objectives (Quick Reference) Achieve pre-agreed profit and performance targets. Maximize opportunities for viewings, lets, appraisals, and instructions. Operate within the standards set by our regulatory bodies and legislation. Develop and inspire a high-performing team. Job Type: Full-time Pay: Up to £40,000.00 per year Additional pay: Performance bonus Benefits: Company pension Profit sharing Schedule: 8 hour shift Monday to Friday Experience: Sales management: 2 years (required) Estate Agency: 1 year (preferred) Location:
Stirling, FK8 1AY (required) Work Location:
In person
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