We are currently seeking an exceptional Sales Manager to join our Old Bond Street Men's team on a full-time basis.
A solid proven track record within a similar role in luxury or premium retail is advantageous; however, it is not a must.
Role Overview: Key Responsibilities
Ensure individual sales achievement while providing impeccable service to clients.
Partner with the store management to:
Achieve store sales budget.
Support all activities to achieve store business objectives, demonstrating an excellent client experience.
Perform with high integrity in compliance with Corporate departments.
Coordinate FoH and BoH activities according to the guidelines provided by the store management.
Be a role model for the Sales Staff.
Act as an ambassador of the brand.
If Key Holder, serve as a role model in client service, making the client experience the priority and consistently achieving monthly sales targets, as well as effectively performing operational functions (opens and closes the store, register, and back office management procedures).
Contribute to sales target achievement by selling products and providing excellent service.
Undertake all required tasks (shop floor and BoH) set by the store management team in an effective and timely manner.
Coordinate and oversee activities in the FoH and BoH as requested by the store management to meet qualitative and quantitative results expected by the store.
Support the Sales Staff in achieving targets and developing both store and individual performance.
Organize the execution of actions defined by the store management to implement business action plans, enhancing sales for each product category and client tier segment.
Participate in analyzing monthly KPIs and identify strategies to ensure performance standards are met.
Participate in the monthly CRM database analysis managed by the store management to facilitate and execute CRM activities.
Oversee the shop floor to smooth operations and facilitate collaboration with the BoH team.
Share information with store management about best and worst sellers and participate in improving the sales process and/or product exposition.
Support cash operations if needed (is trained to use the till).
Assist store management in preparing schedules and leadership zoning by analyzing traffic trends and peak hours to ensure adequate floor coverage and timely submission of payroll records for all employees.
Identify competencies gaps and knowledge to develop in the Sales Staff.
Propose development plans for the Sales Staff to store management.
Coach the Sales Staff in selling competencies, tools, and understanding key business metrics.
Arrange and/or deliver training sessions for the store Staff to ensure they are fully educated on brand pillars and seasonal strategy by partnering with appropriate internal departments for product knowledge support.
Monitor the quality of service offered to clients and performance level, providing feedback on the shop floor.
Requirements
Self-motivation with a positive attitude and professional selling and management techniques.
Strong team player.
Proven and demonstrable track record with successful results in a similar role.
Excellent interpersonal and effective communication skills.
Eligibility to live and work in the UK.
#J-18808-Ljbffr
A solid proven track record within a similar role in luxury or premium retail is advantageous; however, it is not a must.
Role Overview: Key Responsibilities
Ensure individual sales achievement while providing impeccable service to clients.
Partner with the store management to:
Achieve store sales budget.
Support all activities to achieve store business objectives, demonstrating an excellent client experience.
Perform with high integrity in compliance with Corporate departments.
Coordinate FoH and BoH activities according to the guidelines provided by the store management.
Be a role model for the Sales Staff.
Act as an ambassador of the brand.
If Key Holder, serve as a role model in client service, making the client experience the priority and consistently achieving monthly sales targets, as well as effectively performing operational functions (opens and closes the store, register, and back office management procedures).
Contribute to sales target achievement by selling products and providing excellent service.
Undertake all required tasks (shop floor and BoH) set by the store management team in an effective and timely manner.
Coordinate and oversee activities in the FoH and BoH as requested by the store management to meet qualitative and quantitative results expected by the store.
Support the Sales Staff in achieving targets and developing both store and individual performance.
Organize the execution of actions defined by the store management to implement business action plans, enhancing sales for each product category and client tier segment.
Participate in analyzing monthly KPIs and identify strategies to ensure performance standards are met.
Participate in the monthly CRM database analysis managed by the store management to facilitate and execute CRM activities.
Oversee the shop floor to smooth operations and facilitate collaboration with the BoH team.
Share information with store management about best and worst sellers and participate in improving the sales process and/or product exposition.
Support cash operations if needed (is trained to use the till).
Assist store management in preparing schedules and leadership zoning by analyzing traffic trends and peak hours to ensure adequate floor coverage and timely submission of payroll records for all employees.
Identify competencies gaps and knowledge to develop in the Sales Staff.
Propose development plans for the Sales Staff to store management.
Coach the Sales Staff in selling competencies, tools, and understanding key business metrics.
Arrange and/or deliver training sessions for the store Staff to ensure they are fully educated on brand pillars and seasonal strategy by partnering with appropriate internal departments for product knowledge support.
Monitor the quality of service offered to clients and performance level, providing feedback on the shop floor.
Requirements
Self-motivation with a positive attitude and professional selling and management techniques.
Strong team player.
Proven and demonstrable track record with successful results in a similar role.
Excellent interpersonal and effective communication skills.
Eligibility to live and work in the UK.
#J-18808-Ljbffr
