Job Title: Product Consultant/Sales Manager – Team LeaderDepartment: SalesJob Type: PermanentReports To: Managing DirectorSalary: £45,000 + CommissionAxon Moore is extremely excited to be representing a global market leader, looking for their next sales superstars.Our client boasts a list of high-end clients from major high-end retailers to celebrities and everything in between.Position Summary:The Product Consultant Team Leader is essential for driving sales growth, guiding their team to consistently meet and exceed targets. This role focuses on performance, leadership, and maintaining high standards, balancing team guidance with active participation in personal sales efforts. The Team Leader sets and communicates clear targets, fostering a culture of accountability and success. This role involves in-house sales, primarily conducted via phone, email, and IT tools, covering all aspects of the sales process including lead management, client engagement, pricing, and order fulfilment.Essential Duties and Responsibilities:
- Maintain and manage a personal sales pipeline, showcasing best practices in sales techniques.
- Inspire and lead the sales team by example, offering support, coaching, and mentorship.
- Regularly assess team performance, providing constructive feedback and identifying growth opportunities.
- Organise training sessions to equip team members with the skills needed to excel.
- Develop and implement sales strategies aligned with organisational goals, ensuring team focus and effectiveness.
- Build and nurture customer relationships, emphasising engagement and satisfaction.
- Prepare and present weekly and monthly sales reports to senior management, highlighting successes, challenges, and strategic insights.
- Utilise CRM systems and other tools to enhance productivity and track performance.
- Translate and predict trends into product development initiatives.
- Organize CPD sessions for RIBA-accredited architects, inviting representatives from various practices to attend events at showrooms or other locations.
- Communication: Strong verbal and written communication skills, with active listening and clear information-sharing capabilities.
- Consultative Selling: Ability to qualify leads, build rapport, and present tailored solutions to meet client needs.
- Customer Focus: Promotes high customer service standards, monitors satisfaction, and innovates to meet customer demands.
- Problem-Solving: Effective at identifying and resolving issues, providing solutions, and working well within team environments.
- Professionalism: Approaches situations tactfully, maintains composure under pressure, and treats everyone respectfully.
- Sales Skills: Meets sales targets, addresses objections, and maintains a high level of customer satisfaction.
- Teamwork: Fosters a positive team environment, welcomes feedback, and supports collective success.
- Use of Technology: Adapts to new technologies, troubleshoots issues, and utilizes tech tools to improve productivity.
- Education/Experience: Previous experience in sales, customer service.
- Language Ability: Capable of understanding and communicating effectively in one-on-one and group settings.
- Mathematical Ability: Competent in basic math and able to compute rates, ratios, and percentages.
- Reasoning Ability: Applies common sense to carry out instructions and solve problems within standardised situations.
- Computer Skills: Proficiency in MS Office Suite (Excel, Word, Outlook) and CRM systems.
- Moderate noise levels, with reasonable accommodations available for individuals with disabilities.
- Punctuality and adherence to working hours are expected.
- Regularly required to sit, use hands, talk, and hear.
- Occasionally required to stand and walk.
- Able to lift and/or move up to 15 pounds.
- Specific vision abilities include close vision.
