Sales Operations Coordinator (UK based)

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Full time
Location: London
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Category:
Sales Operations Coordinator - UK based Are you an organized and proactive professional ready to take your career to the next level? We are looking for a

Sales Operations Coordinator

to support our UK sales team and ensure smooth sales and operational activities. This is an exciting opportunity for a detail-oriented individual who excels in process management, data analysis, and cross-functional collaboration. You’ll play a pivotal role in driving operational excellence and ensuring our customers receive top-tier service. What You’ll Do:

Operational Coordination:

Act as the main point of contact between customers and internal teams (sales, marketing, logistics), ensuring seamless communication and execution. Oversee key operational tasks for seasonal sales campaigns, making sure all deliverables are met on time. Coordinate with global warehouses and fulfillment centers to ensure smooth order management and timely delivery. Sales Support & Communication:

Proactively support the sales team with clear communication and timely updates on product and sales processes. Organize and troubleshoot sales materials and processes, ensuring accuracy throughout order placement, delivery, and sell-through. Handle end-to-end order management, processing purchase orders with precision and efficiency. Data & Performance Management:

Collect, analyze, and present performance data to drive informed decision-making. Maintain stock and Available-to-Sell (ATS) sheets, working closely with the EU inventory planning team to optimize inventory. Onboard new customer accounts into systems such as Exenta and NuOrder, ensuring a seamless experience. Showroom & Sample Management:

Manage showroom displays and customer sample requirements, ensuring a professional and organized presentation. Logistics Coordination:

Collaborate with warehouse and third-party logistics teams to resolve challenges and ensure timely deliveries. Serve as the first point of contact for key customers, providing updates on stock and sample availability. Process Improvement & Innovation:

Identify and implement opportunities to improve sales operations and efficiency, working with the Sales Operations Manager (EU). Use data-driven insights to optimize operations and support business growth. Collaboration & Cross-Functional Support:

Partner with IT, marketing, logistics, and sales teams to optimize global systems and processes. Assist the Sales Director and team in meeting operational goals and achieving business success. What You Bring:

Experience:

At least 2 years in a sales operations or related role, with a focus on operational excellence and process optimization. Technical Skills:

Strong proficiency in Microsoft Excel and data management tools; experience with Exenta or NuOrder is a plus. Communication:

Excellent written and verbal communication skills in English. Additional languages are a bonus. Project Management:

Proven ability to manage multiple stakeholders, timelines, and deliverables in a fast-paced environment. Analytical Skills:

Strong data analysis and presentation abilities to support business decision-making. Organizational Skills:

Exceptional time management, attention to detail, and the ability to prioritize effectively. Adaptability:

A results-driven individual who thrives in a dynamic environment, maintaining accuracy and efficiency under pressure. What You'll Get From Us

Work Environment:

Become part of a passionate, creative team in our inspiring UK office, where innovation and collaboration thrive. Fitness Benefits:

Enjoy discounted access to ClassPass, giving you the freedom to explore a wide range of fitness and wellness classes tailored to your needs. Wellbeing Support:

Benefit from unlimited access to Open-up, our dedicated health and wellbeing provider, offering 1:1 sessions with certified psychologists, lifestyle coaches, and exclusive masterclasses to support your mental and physical well-being. We value in-person collaboration and strongly encourage team interactions in our London office. As such,

regular travel to the office several times per week

is expected. If you’re ready to make a meaningful impact and grow in a dynamic, fast-paced environment, we’d love to hear from you. Apply today and take the next step in your career with our innovative UK sales team!

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