to represent our client
TELUS Communications
on different Direct Marketing and Residential Campaigns. Job Description: Communicate effectively with customers. Demonstrate excellent selling techniques by engaging customers and providing product knowledge by visiting door to door and specialty events. Respond to customers’ inquiries, research, resolve, and follow up on customer issues. Assess customer needs and provide appropriate recommendations and solutions. Maintain and update the customer service database appropriately documenting all transactions and pertinent interactions. Assist customers with placing orders and diligently follow up with customers regarding their existing and previous orders. Quickly, pleasantly, and professionally work with customers to answer questions and de-escalate problems. Requirements/Qualifications: Excellent communication skills, customer service skills, and superior interpersonal skills. Very strong attention to detail and passion to thrive in a fast-paced environment. The ability to empathize with and prioritize customer needs. Effective problem-solving skills including decision-making, time management & immediate prioritization of tasks as assigned. The zeal to work successfully in a team environment as well as independently. What’s in it for you: Access to a Wellness Coach. Team building. Fast advancement opportunities to management. Commission-based compensation dependent on commission rates associated with successfully sold products. If you think you have what it takes, please send us your resume!
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